Faulkner Subaru Staff


Click on one of the people below to find out more information.

  • Doug Jones
    President
    717-213-3456

    Doug has been with the Faulkner Organization since 1997.


    He is extremely proud of his team for their dedication to making the purchase and service experience here at Faulkner Subaru Harrisburg an easy and enjoyable one. The key to our success is simple - we create a positive working atmosphere, work well together, and treat every customer with respect helping them with their automotive needs.

    Doug is proud to say that our employees volunteer, participate in, and sponsor many different charitable organizations. Read some of our stories on our "Love Promise" page. We love playing an active role in our community. We are very passionate about lending a helping hand and feel it is the right thing to do!

    In his spare time, Doug enjoys traveling, riding his Harley, going to the gym and spending time with his three German Shepherds - Eva, Molly and Neptune.

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  • Chris Carvell
    General Sales Manager
    717-564-4545

    Chris has been in the Faulkner family since February 2012 when he started working as a Sales Consultant at the Harrisburg Subaru store.  In September 2014, he was promoted to Sales Manager of Faulkner Subaru Mechanicsburg. In February 2018 he was promoted to General Sales Manager and has once again joined the team here at Faulkner Subaru in Harrisburg.


    Building a successful team here at the dealership has been a very rewarding experience for him thus far.


    In his free time, Chris enjoys spending time with his beautiful wife Diane and their daughter Elizabeth. Together they enjoy traveling, skiing and attending the Harrisburg Symphony.

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  • Erick Bollinger
    New Car Sales Manager
    717-564-4545

    Erick has been in the Faulkner family since July 2015.  Hands down, his favorite thing about working at Faulkner would be the people he works with and attending the annual Faulkner Christmas Party - trust us, it's a blast!  Erick truly enjoys helping people find the vehicle that's right for them and making them happy by providing a top notch buying experience. When he was younger, Erick had aspirations of becoming a professional golfer or a Jedi knight.  Erick has always look to his mom for inspiration because she has a huge heart and makes everyone around her smile.


    What his coworkers say about him:  "Erick is never without a smile.  He works with our customers to ensure they're getting the best deal and are completely satisfied before driving off our lot."

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  • Ron Spohn
    Pre-Owned Sales Manager
    717-213-3462

    Ron has been in the Faulkner family since September 2014.  His favorite thing about working for Faulkner Subaru is the collaborative work environment that's been created.  Ron enjoys working with customers and helping them get into the vehicle that works for them. When he was younger, Ron dreamed of winning the Powerball - some things never change.  His biggest inspiration in life is his dad who showed him the value of working hard.


    What his coworkers say about him:  "Ron has a unique way of keeping his team motivated and maintaining a positive outlook even in stressful situations."

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  • Jared Judson
    Finance Director
    717-564-4545

    Jared has been in the Faulkner family since June 2013.  His favorite thing about working for Faulkner Subaru is the opportunity available for growth and development.  Jared loves knowing he's able to work with customers to secure them the best financial opportunities available.  When he was younger, Jared wanted to be a math teacher - since that didn't quite pan out, he's marrying one instead.  His biggest inspiration in life is Rick Flair who always reminded him that "To be the man, you've gotta beat the man!".


    What his coworkers say about him:  "Jared is a true team player.  He's constantly striving to better himself and his team so they're able to make the customer experience a positive one."

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  • Faisal Qabbani
    Finance Manager
    717-564-4545

    Faisal has been in the Faulkner family since Septpember 2017.  His favorite thing about working for Faulkner Subaru are the people he works with.  Faisal loves sharing his knowledge of the best possible coverages with our customers.  When he was younger, Faisal wanted to be a veterinarian. His biggest inspiration in life is his dad who taught him that hard work truly pays off and to stand strong to your values.


    What his coworkers say about him:  "Faisal brings such a positive energy to the showroom and is never without a smile.  Customers love working with him time and time again."

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  • Zach Shatto
    Finance Manager
    717-564-4545

    Zach has been in the Faulkner family since March 2011.  His favorite thing about working at Faulkner Subaru are the relationships he's developed with his coworkers.  Zach feels good about the coverage options he shares with our customers because he knows they'll always be taken care of.  When he was younger, Zach wanted to be a chiropractor. His biggest inspiration in life is Tom Brady who shows true dedication to everything he does.


    What his coworkers say about him:  "If you need something done, no matter the job, you can count on Zach to make it happen.  He brings a high level of dedication and integrity to the Faulkner Family."

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  • Joe Tritch
    Finance Manager
    717-829-9338

    Joe has been in the Faulkner family since December 2016.  His favorite thing about working at Faulkner Subaru is the bond he has with his co-workers.  He loves receiving customer referred business because that means he did his job right and by treating his customers with respect during their vehicle purchase.  When he was younger, Joe wanted to be a personal trainer. His biggest inspiration in life is his dad who showed him that success comes from hard work.


    What his coworkers say about him:  "Joe brings a strong positive vibe to the showroom floor.  He greets everyone with a genuine smile and doesn't hesitate to help out where needed.  Customers love coming back to work with him time and time again."

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  • Kyle Volk
    Finance Manager
    717-564-4545

    Kyle has been in the Faulkner family since January 2015.  His favorite thing about working for Faulkner Subaru is the close knit team he gets to work on.  Kyle takes pride in the variety of financing options he's able to offer customers, providing the ultimate coverage for their vehicle purchase.  When he was younger, Kyle wanted to be a professional soccer player. His biggest inspiration in life is his mom who put him through school which helped instill a strong work ethic in him.


    What his coworkers say about him:  "Kyle makes every customer feel more comfortable about the warranty coverages we're able to provide them because of his extensive product knowledge."

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  • Kim Danner
    Internet Sales Manager
    717-213-3459

    Kim has been in the Faulkner family since November 2012.  Her favorite thing about working at Faulkner Subaru is that every day is different and our team is an extension of her own family.  Kim enjoys working with customers and helping them find the vehicle that meets their needs. When she was younger, Kim wanted to be an elementary school teacher.  Her biggest inspiration in life are her parents who have instilled a strong work ethic in her from a very young age and taught her that hard work will always pay off.


    What her coworkers say about her:  "Kim is such an integral part of our dealership.  She's always brainstorming innovative ways to make the Business Development Center more efficient."

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  • Ashtyn Hoke
    Internet Sales Specialist
    717-564-4545

    Ashtyn has been in the Faulkner family since October 2017.  Her favorite thing about working at Faulkner Subaru is the family style culture that's been created.  Ashtyn loves working with customers to find them the perfect vehicle that meets their needs. When she was younger, Ashtyn wanted to be a teacher.  Her biggest inspiration in life is her mother who has shown Ashtyn the true definition of strength and positivity throughout her life.


    What her coworkers say about her:  "Ashtyn is the definition of a team player.  She will forever leave a positive impact on Faulkner for how well she works with others."

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  • Stephanie Shatto
    Internet Sales & Marketing Specialist
    717-564-4545

    Stephanie has been in the Faulkner family since May 2018.  Her favorite thing about working at Faulkner Subaru is having a variety of responsibilities which allow her to interact with customers on a daily basis.  Stephanie loves bringing ideas to life with events and outreach to our Community Partners. When she was younger, Stephanie wanted to travel the world and be a professional photographer.  Her biggest inspiration in life is her sister who has shown her the joy of putting others first and the strength it takes to remain true to your own morals and values, despite what others make think.


    What her coworkers say about her:  "Stephanie isn't shy when it comes to hard work and creative thinking.  She's constantly dreaming up ways to be better and work more efficiently."

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  • Devin Suggs
    Internet Sales
    717-564-4545

    Devin has been in the Faulkner family since July 2018.  His favorite thing about working for Faulkner Subaru is the way everyone works together.  Devin enjoys working with customers and helping them find a vehicle that meets their needs.  When he was younger, Devin wanted to be a rally driver. His biggest inspirations in life are his parents who taught him the value of hard work."


    What his coworkers say about him:  "Devin is always up for a challenge and truly enjoys learning more about how he can make a strong impact within the dealership."

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  • Rick Ashenfalder
    Delivery Specialist
    717-564-4545

    Rick has been in the Faulkner family since March 2014.  His favorite thing about working at Faulkner Subaru is the genuine concern everyone has for customer satisfaction.  Rick loves teaching his customers how to use the various of their new vehicles. When he was a kid, Rick wanted to be a teacher like his father.  His biggest inspiration in life is his grandmother, who raised 5 boys by herself after her husband passed away at a young age.


    What his coworkers say about him:  "Rick is a wealth of product knowledge and truly enjoys spreading that wealth with his co-workers and customers to make them feel confident in the vehicles they're driving."

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  • Mitchell Gluntz
    Delivery Specialist
    717-564-4545

    Mitch has been in the Faulkner family since August 2013.  His favorite thing about working at Faulkner Subaru is the camaraderie of the team throughout the dealership.  Being a Product Specialist gives Mitch the opportunity to teach co-workers and customers how to use the advanced technology in their new Subaru.  When he was a kid, Mitch wanted to be an airline pilot. His biggest inspiration in life is his father, who always told him that he didn't care what Mitch did for a living, as long as he did the best he could everyday.


    What his coworkers say about him:  "Mitch is the trusted go-to source for vehicle information within the dealership.  Customers and dealership staff are confident in the knowledge Mitch presents on all aspects of Subarus.  Mitch is also known to be a more accurate weather forecaster than The Weather Channel."

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  • Robert Barkley
    Sales Consultant
    717-213-3452

    Robert has been in the Faulkner family since May 2012.  His favorite thing about working at Faulkner Subaru is vast array of different personalities in customers and co-workers alike and being able to experience an exceptional level of teamwork throughout the dealership.  He strives to exceed his customer's expectations throughout the entire purchasing process. Prior to joining the Faulkner team, Robert spent 27 years in Corporate America before retiring as a Global HR Project Manager with international responsibilities. He is also a proud Milton Hershey School Alumnus, graduating class of 1979.  When he was a kid, Robert dreamed of doing anything that involved travel, be it an astronaut, airplane pilot, train conductor, etc. He continues to be inspired by people who remain selfless in the face of adversity.


    What his coworkers say about him:  "Robert is the first one to resolve an issue in the most professional manner.  He's always pushing his teammates to be the best versions of themselves."

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  • Evelyn Bertoni
    Sales Consultant
    717-213-3457

    Evelyn has been in the Faulkner family since June 1993.  Her favorite thing about working at Faulkner are her customers and it makes her feel good when her customers leave the dealership completely satisfied with their purchase.  Evelyn is well known for her kind heart, love of dogs and willingness to rescue those in need, so it's not surprising that she had dreams of becoming a nurse when she was a kid.  Throughout her life, Evelyn's grandmother's strength and perseverance through the Great Depression has inspired her to keep pushing forward when times get tough.


    What her coworkers say about her:  "Evelyn always strives to provide her customers with a memorable experience, even when they aren't making a purchase.  I remember a time when an elderly couple traveling from Florida to Maine broke down. While their car was being fixed, Evelyn found a hotel room for them and their dog, dropped them off that evening and helped them pack up the next morning when their car was road ready."

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  • Sandy Dragovan
    Sales Consultant
    717-213-3458

    Sandy has been in the Faulkner family since January 2008.  Her favorite thing about working at Faulkner Subaru are the friendships she's made with her customers and co-workers.  Sandy loves the thrill of finding the perfect car that meets her customers needs and budget. Her easy going personality and ability to talk to anyone had her dreaming of being an airline stewardess when she was a kid.  Her biggest inspirations in life are her parents who taught her to treat others the way she would want to be treated.


    What her coworkers say about her:  "Sandy is well known within the Faulkner family for her laughter, kind heart and willingness to go above and beyond for her customers.  From picking customers up at the airport to delivering vehicles to their homes, she doesn't hesitate when it comes to making things more convenient for her customer!"

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  • Jess Evans
    Sales Consultant
    717-564-4545

    Jess has been in the Faulkner family since August 2018.  Her favorite thing about working at Faulkner Subaru is the family environment that's been created here.  Jess loves meeting new people and making sure they are satisfied with their experience. When she was younger, Jess wanted to be a marine biologist.  Her biggest inspirations in life are her children who continue to give her purpose.


    What her coworkers say about her:  "Jess brings a positive vibe to the showroom floor and she's never one to miss out on welcoming customers to the dealership."

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  • Leo Landaeta
    Sales Consultant
    717-564-4545

    Leo has been in the Faulkner family since May 2016.  His favorite thing about working at Faulkner Subaru is being able to share his knowledge on the safety and reliability of our vehicles with his customers.  He loves making people feel happy and good about their new car. When he was younger, Leo didn't have a specific occupation in mind, he just knew he wanted to be rich.  His biggest inspirations in life would be his parents who taught him to surround himself with good people and the importance of family.


    What his coworkers say about him:  "Leo exemplifies customer service.  He's attentive to the customer's needs with their vehicle purchase and makes sure they're comfortable throughout the entire buying process."

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  • Dan Mann
    Sales Consultant
    717-213-3438

    Dan has been in the Faulkner family since August 2014.  His favorite thing about working at Faulkner Subaru is that he works with a group of really cool people.  Dan stands behind the Subaru brand, and as a Subaru owner, he's happy to know that his customers are taking home top safety rated vehicles that will keep their family on the road for years to come.  When he was in elementary school, Dan wanted to be a Stegosaurus. Once he received the devastating news that it wasn't possible, he changed directions and had new dreams of becoming a school guidance counselor instead.


    What his coworkers say about him:  "Dan has such a fun and goofy personality.  He loves engaging in conversation and enjoys getting to know his customers on a personal level."

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  • Nikki McFerren
    Sales Consultant
    717-830-5009

    Nikki has been in the Faulkner family since August 2015.  Her favorite thing about working at Faulkner Subaru are her co-workers and customers.  Nikki loves seeing the excitement on her customer's faces when they pull off the lot happy with their new purchase.  When she was a kid, Nikki wanted to be a mermaid when she grew up. Her biggest inspirations in life are her parents who taught her the value of a hard days' work and instilled respect, integrity and values into her everyday life.


    What her coworkers say about her:  "Nikki comes to work every day with an infectiously positive attitude.  She focuses on putting the customer first no matter what and is always looking to assist her co-workers.  She's not afraid to go the extra mile."

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  • Chantel Muhammad
    Sales Consultant
    717-564-4545

    Chantel has been in the Faulkner family since May 2016.  Her favorite thing about working at Faulkner are her amazing colleagues and customers who make her laugh on a daily basis.  Chantel loves building relationships with her customers, learning what is right for them and their budget, and finding them a vehicle that exceeds their expectations.  Her parents have inspired her to be kind to others, put family above all else, have a strong work ethic, and have shown her the value of honoring her word. Chantel's outgoing personality had her dreaming of becoming a model or actress when she was little.


    What her coworkers say about her:  "Chantel makes Faulkner Subaru such a fun environment to work in.  She's always making people laugh, helps out whenever it's needed and her smile never leaves her face.  There hasn't been a single moment that I can recall in my time working at Faulkner that Chantel hasn't been friendly and kind to every person walking through our doors.  She brings a whole new light to the showroom floor."

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  • Richard Scott
    Sales Consultant
    717-213-3427

    Richard has been in the Faulkner family since February 2015.  His favorite thing about working at Faulkner Subaru are the relationships he's formed that extend outside of the dealership.  He loves providing a great experience for his customers throughout their vehicle purchase. When he was younger, Richard wanted to be a professional baseball player.  His biggest inspiration in life would be his father who has instilled strong morals and values in Richard.


    What his coworkers say about him:  "Richard connects with his customers easily so it's not surprising that people enjoy working with him on their repeat vehicle purchases.  He's great at identifying key features his customers are looking for that really drives home their car buying experience."

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  • Jim Smee
    Sales Consultant
    717-307-6540

    Jim has been in the Faulkner family since August 2001.  His favorite thing about working at Faulkner is the opportunity it provides him to be successful in his professional career.  Jim loves seeing the excitement in his customer's face when they pull off the lot in the vehicle that's perfect for them. His biggest inspiration in life is his mother, who raised him and his four siblings by herself after his dad passed away.  Jim raised two sons with his loving wife and prides himself on the values of doing the right thing and being respectful of others.


    What his coworkers say about him:  "Jim always maintains a sense of calm professionalism when working with customers and colleagues.  There have been plenty of times in my career with Jim that he's offered to assist a colleague's customer through their sale when they're absent from work that day.  He doesn't expect anything in return, he sticks to doing the right thing because it's the right thing to do."

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  • John Watterson
    Sales Consultant
    717-564-4545

    John has been in the Faulkner family since May 2018.  His favorite thing about working at Faulkner is the family style environment.  Subaru offers a quality product with high safety standards, and John feels good about working for a brand that he believes in.  John's father has been a huge inspiration to him, instilling honesty, integrity and strong values into his everyday life. It comes as no surprise that John wanted to be a police officer when he grew up because he's always looking to do the right thing and put people's best interests first.


    What his coworkers say about him: "John always has a smile on his face and is committed to going the extra mile for his customers, even if that means coming in on his day off to give a test drive or staying late because it's what worked best for their schedule.  He brings a great level of enthusiasm to the showroom floor!"

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  • Matt Weyandt
    Sales Consultant
    717-564-4545

    Matt has been in the Faulkner family since June 2018.  His favorite thing about working for Faulkner Subaru is the fact that it's a family run organization and the level of teamwork displayed throughout the building.  Matt enjoys helping people and seeing their excitement when it comes to their purchase of a new vehicle. When he was younger, Matt wanted to be a professional hockey player.  His biggest inspirations in life are his parents who have shown him that family is the most important thing in life.


    What his coworkers say about him:  "Matt always comes in with a positive attitude.  He is always willing to help his co-workers and work in the best interest of his customers"

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  • Joie Bollman
    Service Manager
    717-213-3440

    Joie has been in the Faulkner family since September 2016.  Her favorite thing about working at Faulkner Subaru is the impact we're able to make through our involvement with the local community.  Joie enjoys working with customers who love and trust our staff and the services we provide them. When she was younger, Joie wanted to be an author.  Her biggest inspiration in life is her mother who raised her to be a strong, independent woman.


    What her coworkers say about her:  "Joie's positive attitude and work ethic are contagious throughout the Service Department.  She takes pride in her team and their success."

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  • Brenden Allen
    Express Service Advisor

    Brenden has been in the Faulkner family since March 2016.  His favorite thing about working at Faulkner is interacting with his co-workers and he enjoys making his customers laugh.  When Brenden was a kid, he wanted to become a Chef and own a Steakhouse. We're not sure why we're just now finding this out, but you can bet we'll be requesting a cookout ASAP!  Denzel Washington is considered to be one of his biggest inspirations because of the positive path he's paved for younger generations.


    What his coworkers say about him: "Brenden has a carefree and fun-loving attitude.  He's always finding ways to make customers feel welcome.  One time, he personally detailed a customer's vehicle even though that's not one of his responsibilities here at Faulkner."

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  • Jim Gallagher
    Service Advisor
    717-564-4545

    Jim has been in the Faulkner family since July 2018.  His favorite thing about working at Faulkner Subaru is the team atmosphere that's been created here.  Jim enjoys working with customers and helping them get back on the road safely. When he was a kid, Jim wanted to be a veterinarian.  His biggest inspiration in life is his mother who instilled the value of a hard days work in him and shared her heart of gold with the world.


    What his coworkers say about him:  "Jim is a true asset to our team here at Faulkner Subaru.  He's kind, welcoming, and extremely knowledgeable."

    a8dee84d7b0e4df4b5ec3b6bef572c68
  • Tommy Gassaway
    Service Advisor
    717-213-3477

    Tommy has been in the Faulkner family since September 2014.  His favorite thing about working at Faulkner Subaru are his co-workers and the team atmosphere.  Tommy loves helping customers and making them happy throughout their vehicle's maintenance life cycle.  When he was younger, Tommy wanted to be a police officer. His biggest inspiration in life is his dad who showed him the value of honesty, hard work and respect for others.


    What his coworkers say about him:  "Tommy is the true definition of a team player.  He's a natural leader and does whatever is necessary to make sure his team is successful and our customers are taken care of."

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  • Myra Menzer
    Service Concierge
    717-564-4545

    Myra has been in the Faulkner family since June 2018.  Her favorite thing about working at Faulkner Subaru is interacting with our customers and witnessing their excitement when they talk about their Subaru.  Myra loves putting smiles on other peoples faces and being able to make a positive impact on their day. She's been driven since a young age to make others happy, which in turn makes her happy.  Her biggest inspiration in life is her boyfriend, Aleister, who pushes her to be the best version of herself in every aspect of life.


    What her coworkers say about her:  "Myra brings enthusiasm and energy to the customer service lounge.  I have yet to see a customer walk away from a conversation with her and not have a smile on their face."

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  • Terry Walters
    Service Advisor
    717-213-3455

    Terry has been in the Faulkner family since May 2016.  His favorite thing about working at Faulkner Subaru is being a part of one of the best dealerships in the country.  Terry loves being able to work with customers and informing them about the updates and maintenance services being performed on their vehicles.  When he was younger, Terry wanted to be a race car driver. His biggest inspirations in life are his father and wife who have both influenced him to be the best version of himself.


    What his coworkers say about him:  "Terry works extremely hard.  He has no problem coming in early, staying late - whatever it takes to make sure customers are taken care of."

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  • Dalton Brown
    Service Technician

    Dalton has been in the Faulkner family since September 2017.  His favorite thing about working at Faulkner Subaru are the people he gets to interact with everyday.  Dalton loves working on cars knowing his work is helping someone else stay safe on the road. When he was a kid, Dalton wanted to be a technician - dreams do come true!  His biggest inspiration in life is his brother who shares his love of cars and car modifications.


    What his coworkers say about him:  "Dalton brings a lot of energy to the shop and never hesitates to jump in and help others out when they get a little backed up."

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  • Jacob Case
    Express Technician

    Jacob has been in the Faulkner family since June 2018.  His favorite thing about working at Faulkner Subaru is having the opportunity to work on all different Subaru models.  Jacob feels good about providing quick and quality service while maintaining vehicles he sincerely cares about. When he was a kid, Jacob wanted to be a race car driver.  His biggest inspiration in life is Magnus Walker for is custom car work and branding efforts.


    What his coworkers say about him:  "Jacob fit in with our team here the moment he started.  He's always a team player and is constantly striving to go the extra mile."

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  • Sara Wright
    Service Technician

    Sara has been in the Faulkner family since May 2018.  Her favorite thing about working at Faulkner Subaru are the people she works with.  Sara likes taking on the challenge of diagnosing a customer's vehicle concern and fixing it so they're able to get back on the road safely.  When she was younger, Sara wanted to be a jet pilot or a zookeeper. Her biggest inspiration in life is her grandfather who shows her everyday that you're only as old as you act, and he's not slowing down anytime soon.


    What her coworkers say about her:  "Sara is always smiling and laughing.  Her upbeat personality really shines throughout the shop."

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  • Trent Dobrzyn
    Master Technician

    Trent has been in the Faulkner family since September 2016.  His favorite thing about working at Faulkner Subaru is being part of the Faulkner family.  Trent truly enjoys what he does and it makes him feel good knowing he's able to take care of our customer's vehicles.  When he was a kid, Trent wanted to be a firefighter. His biggest inspiration in life is his father who showed him how to be patient and develop strong problem solving skills.


    What his coworkers say about him:  "Trent is always the first one to help others in need and is a huge asset when it comes to computer related issues within the Service Department."

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  • Matthew Gabner
    Express Service Technician

    Matt has been in the Faulkner family since September 2015.  His favorite thing about working at Faulkner Subaru are the people he gets to interact with everyday.  Matt feels good about providing quality service and being confident in keeping customers safe on the road.  When he was a kid, Matt wanted to be a race car driver. His biggest inspiration in life is his dad who supported him in everything he did.


    What his coworkers say about him:  "Matt never hesitates to help someone in need and go out of his way for others."

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  • Terry Nagle
    Service Express Technician

    Terry has been in the Faulkner family since September 2018.  His favorite thing about working for Faulkner Subaru are the people he works with.  Terry enjoys working on cars and helping to ensure customers they'll be safe on the road.  When he was younger, Terry wanted to be an automotive technician. His biggest inspiration in life are his parents who taught him the value of hard work.


    What his coworkers say about him:  "Terry is motivated and hardworking.  He brings a great energy to the shop and is always positive, even in stressful situations."

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  • Juan Pablo Gonzalez Osornio
    Master Technician

    Pablo has been in the Faulkner family since October 2011.  His favorite thing about working for Faulkner Subaru are the benefits of working in a positive team environment.  Pablo enjoys knowing that his skills and knowledge are able to keep customers on the road safely.


    What his coworkers say about him:  "Pablo works hard and prides himself on providing quality work."

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  • Jesse Parker
    Service Technician


    e3ba680e132d4d5c9b6ac2be43a85c30
  • Ryan Pryzbylkowski
    Service Technician

    Ryan has been in the Faulkner family since March 2017.  His favorite thing about working at Faulkner Subaru are the people he works with.  Ryan truly enjoys fixing vehicles and keeping customers on the road with confidence.  When he was younger, Ryan wanted to be a race car driver. His biggest inspiration in life is his dad who showed him the value of having a strong work ethic.


    What his coworkers say about him:  "Ryan brings reassurance to our customers with his knowledge of diagnosing and fixing concerns with their vehicles."

    476227d801d249259ab8a1a4d048e37a
  • Dustin Shultz
    Service Technician

    Dustin has been in the Faulkner family since February 2018.  His favorite thing about working at Faulkner Subaru are his co-workers.  Dustin feels good about providing an accurate diagnosis on customer's vehicles and helping them get back on the road safely.  When he was a kid, Dustin wanted to be a pilot. His biggest inspiration in life is his dad who taught him the value of hard work.


    What his coworkers say about him:  "Dustin brings a strong sense of leadership and positivity to the Express Team.  He truly is an asset to our department."

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  • Brandon Swope
    Service Technician

    Brandon has been in the Faulkner family since May 2017.  His favorite thing about working at Faulkner Subaru is the happy environment he works in and the people he works with.  Brandon loves knowing customers are leaving the dealership happy with a fixed vehicle. When he was a kid, Brandon wanted to be an astronaut.  His biggest inspiration in life is his dad who taught him the value of hard work and to take pride in his work every day.


    What his coworkers say about him:  "Brandon is hard working and never complains about staying later than his schedule if it means getting a customer back on the road safely."

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  • Jeff Thomas
    Lead Service Technician

    Jeff has been in the Faulkner family since July 2017.  His favorite thing about working at Faulkner Subaru is the volume of work that keeps his team busy.  Jeff loves working on cars with the confidence of knowing our customers will be safe on the road. When he was younger, Jeff wanted to be an automotive technician.  His biggest inspiration in life is Todd Wagner, a Master Technician who showed him the true value of mastering his craft and a hard days work.


    What his coworkers say about him:  "Jeff is always smiling and creates a fun team environment to work in.  He never hesitates to help others out, even if what's being asked of him isn't necessarily in his position's requirements."

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  • Chase Weaver
    Express Service Technician


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  • Jacob Williams
    Service Technician

    Jake has been in the Faulkner family since January 2018.  His favorite thing about working at Faulkner Subaru is the positive work environment and steady work flow.  Jake enjoys fixing customer's vehicles and knowing they will continue to be safe on the road. When he was younger, Jake wanted to be a professional skateboarder.  His biggest inspiration in life is his mom who raise five kids on her own.


    What his coworkers say about him:  "Jake has a positive attitude and is always willing to learn new things."

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  • Steve Zielinski
    Lead Service Technician

    Steve has been in the Faulkner family since June 2015.  His favorite thing about working at Faulkner Subaru are the people he works with.  Steve loves knowing customers are able to keep their cars on the road longer because of the quality work he's able to provide them.  When he was a kid, Steve wanted to be a mechanic. His biggest inspirations in life are his parents who always pushed him to do better.


    What his coworkers say about him:  "Steve is always happy and ready to work.  His energy is contagious and his priority has always been about making the customer happy."

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  • Kevin Antrim
    Reconditioning Manager

    Kevin has been in the Faulkner family since May 2014.  His favorite thing about working at Faulkner Subaru is getting to work on vehicles he loves.  Kevin enjoys working in a team environment and staying active with reconditioning customer vehicles.  When he was a kid, Kevin wanted to be a rock star. His biggest inspiration in life is his friend's dad who taught him the value of a strong work ethic.


    What his coworkers say about him:  "Kevin takes pride in his work and details every car that comes through the shop as if it were his own."

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  • Bill Davis
    Recon

    Bill joined the Faulkner family in September 2018. His favorite thing about working for Faulkner are the people. He enjoys being able to see the progression in his work as time goes on. When he was a kid, Bill wanted to be a professional hunter. His father is his greatest inspiration in life.

    What his coworkers say about him: "Bill is a crucial part of the recon team. He goes above and beyond each and every day."

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  • Jacob Desso
    Lot Attendant

    Jacob has been in the Faulkner family since May 2018.  His favorite thing about working at Faulkner Subaru is having the opportunity to learn more about Subaru and the vehicles we service.  Jacob enjoys knowing that the reconditioning work he puts into customer vehicles makes them feel better when they drive off the lot. When he was younger, Jacob wanted to be a state trooper.  His biggest inspiration in life is his grandfather who taught him everything he knows and helped him become the man he is today.


    What his coworkers say about him:  "Jacob is a hard worker and takes pride in his work.  He never complains or pushes back if he's asked to help someone out."

    14836eb60fce4fc6bfb9e5b4c77a4dbf
  • Christian Henderson
    Recon

    Christian has been in the Faulkner family since February 2018.  His favorite thing about working for Faulkner Subaru are the people he works with.  Christian loves the feeling of accomplishment when a job is complete. When he was younger, Christian wanted to be a producer.  His biggest inspiration in life is his mom who showed him how to stand strong through the hard times in life.


    What his coworkers say about him:  "Christian is always smiling and has a strong willingness to help others in any way they need."

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  • Jordan Walborn
    Recon/Lot Attendant

    Jordan has been in the Faulkner family since February 2018.  His favorite thing about working at Faulkner Subaru are his co-workers and their willingness to work together.  Jordan loves seeing the results of his work after reconditioning customer vehicles. While he didn't have a dream job in mind when he was younger, Jordan knew his main goal in life was to stay true to himself and his character.  His biggest inspiration in life is his dad who taught him to fight for what he believes in.


    What his coworkers say about him:  "It's rare to find Jordan without a smile on his face.  He brings such a positive vibe to the dealership and truly enjoys what he does."

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  • Ron Payonk
    Lot Attendant
    717-564-4545

    Ron has been in the Faulkner family since February 2018.  His favorite thing about working for Faulkner Subaru is providing superior customer service and working with a great team.  Ron enjoys the the everyday challenges of his job and likes the fact that each day is different. When he was younger, Ron wanted to be a professional baseball player.  His biggest inspiration in life is his wife Pat, who has stood by him through thick and thin and continues to provide a positive light in his life.


    What his coworkers say about him:  "Ron takes pride in his work and is always demonstrating excellent customer service."

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  • Gilbert Brown, Sr.
    Shuttle Driver

    Gil has been in the Faulkner family since June 2015.  His favorite thing about working for Faulkner Subaru is having the opportunity to put a smile on customer's faces.  Gil is a people person, so being able to talk to customers and get to know them on their shuttle commute when their vehicle is in for service.  When he was younger, Gil wanted to be a teacher. His biggest inspirations in life are his parents who taught him to be kind, caring and uphold strong values.


    What his coworkers say about him:  "Gil is very respectful of our customers and his co-workers.  He's always pleasant and very rarely without a smile."

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  • Mike Jones
    Shuttle Driver

    Mike has been in the Faulkner family since February 2007.  His favorite thing about working for Faulkner Subaru are the people he gets to interact with on a daily basis.  Mike loves providing quality customer service and getting to know our customers better. When he was younger, Mike wanted to be in pharmaceutical sales.  His biggest inspiration in life is his mother, who showed him the true value of a hard days work.


    What his coworkers say about him:  "Mike always has a smile on his face and our customers always look forward to riding with him in the shuttle van."

    74d6ef8b588f4dd5915e0e885933aac6
  • Troy Suggs
    Parts Manager
    717-213-3447

    Troy has been in the Faulkner family since September 1990.  His favorite thing about working at Faulkner Subaru are the strong core values and ethics instilled in their staff.  Troy loves having the ability to make a difference and provide a great experience for customers at Faulkner. When he was a kid, Troy wanted to be a motorcycle or race car driver.  His biggest inspirations in life are his parents who taught him to do the right things and work hard for what he wants.


    What his coworkers say about him:  "Troy is a highly motivated and dedicated team member who has helped make parts and service a true fixed ops department."

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  • Frank Kaminski
    Parts
    717-213-3446


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  • Nate Martin
    Parts
    717-213-3448

    Nate has been in the Faulkner family since August 2009.  His favorite thing about working for Faulkner Subaru is being able to spend time with his Faulkner Family at the Christmas Party every year.  Nate works hard at providing quality parts at fair pricing for our customers and prides himself in being at the top of productivity reports. When he was younger, Nate wanted to be a race car driver or a car designer.  His biggest inspiration in life is his dad who was a mechanic and weekend drag racer.


    What his coworkers say about him:  "Nate's laid back demeanor is refreshing.  In a high stress environment, he keeps it real, relaxed and is always friendly."

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  • Mark Hauck
    Parts Driver

    Mark has been in the Faulkner family since September 2013.  His favorite thing about working for Faulkner Subaru are the people he gets to interact with on a daily basis.  Mark loves providing quick and efficient services and the appreciation he receives from each dealership for his services.  When he was younger, Mark wanted to be a police officer, which ended up coming true! His biggest inspiration in life was his grandmother who showed him how to be kind and compassionate.


    What his coworkers say about him:  "Mark is never without a smile.  He's always polite and prides himself on being punctual."

    9356815450144de2bd84f2336f7d5f91
  • Marci Brown
    Receptionist
    717-564-4545

    Marci has been in the Faulkner family since May 2017.  Her favorite thing about working at Faulkner Subaru are the relationships she's formed with her co-workers.  Marci enjoys interacting with customers and putting a smile on their faces. When she was younger, Marci wanted to work with troubled kids and teens.  Her biggest inspiration in life is her mother who was a strong woman and a caring provider for her and her siblings.


    What her coworkers say about her:  "Marci has a way of brightening our customer's days before they even step in the building.  She's never without a smile and is willing to help others without hesitation."

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  • Nancy Cox
    Evening Cashier
    717-564-4545

    Nancy has been in the Faulkner family since September 1998.  Her favorite thing about working at Faulkner Subaru is working under the leadership of Doug Jones.  Nancy loves connecting with customers on a daily basis. When she was younger, Nancy wanted to be a housewife and a mother.  Her biggest inspiration in life is her mother who was just plain wonderful!


    What her coworkers say about her:  "Nancy has such a pleasant personality and the customers love catching up with her when they come in."

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  • Tara Curtis
    Title Clerk
    717-703-5865

    Tara has been in the Faulkner family since July 2013.  Her favorite thing about working at Faulkner Subaru is when customers bring in their fur babies - she even has a water dish set up for them to enjoy while they're waiting in the customer lounge.  Tara prides herself in upholding the laws of the commonwealth and ensuring that customers are driving their vehicles legally. When she was younger, Tara wanted to be an actress due to her love of movies.  Her grandmother is her biggest inspiration in life. She has shown her how to be a kind, faithful and loving woman with a strong spirit.


    What her coworkers say about her:  "Tara is a pro when it comes to knowing the ins and outs of keeping our dealership legal.  She's extremely thorough in her processes and she's always trying to accommodate our customers, even if that means she's coming in early, staying late or FaceTiming with them to ensure accurate completion of their paperwork."

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