Faulkner Subaru Harrisburg are honored to receive the 2026 Subaru Love Promise HEART Award.
In recognition of our commitment to our customers and community.
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to living the Subaru Love Promise.
The 2026 Subaru Love Promise HEART Award recognizes Subaru retailers who use the principles of HEART: Honesty, Empathy, Appreciation, and Respect to earn your Trust.
We have been recognized for providing exemplary customer service and staying committed to our community.
Here at Faulkner Subaru Harrisburg, we love making a positive impact on the lives of all of our customers, employees, and neighbors. We thank you for your support.
What is the Subaru Love Promise®?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us - by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day.
What is the Subaru Love Promise Community Commitment?
At Faulkner Subaru Harrisburg, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is Faulkner Subaru Harrisburg dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Castaway Critters, Humane Society of the Harrisburg Area, Speranza Animal Rescue
Capital Area Greenbelt, Love the Hill
Central PA Friends of Jazz, Dauphin County Vo-Tech, Foose Elementary School, Harrisburg Symphony Orchestra, LOOP Boyz & Girlz, Milton Hershey School, River City Big Band, Susquehanna Art Museum
CATRA, Cocoa Packs, Diakon Youth Services, Graceful Acres, Paxton Ministries, The Middletown Home
K9 Hero Haven, Leukemia & Lyphoma Society, PA Breast Cancer Coalition, The Kidney Foundation
Love Promise Stories from Faulkner Subaru Harrisburg
Subaru and Faulkner Subaru Harrisburg believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Eleven Years of Comfort and Care at Penn State Health Golisano Children's Hospital - Becky G
For the past 11 years, Faulkner Subaru Harrisburg has helped bring comfort to children receiving cancer treatment through its ongoing partnership with Blood Cancer United (formerly the Leukemia & Lymphoma Society). On June 29, the Faulkner Subaru Harrisburg team delivered blankets and patient care kits to Penn State Health Golisano Children's Hospital. These thoughtful gifts will provide warmth, comfort, and encouragement to children and families during their hospital stay. Hospital staff shared their appreciation for the donation, and are incredibly grateful to Faulkner Subaru Harrisburg for their unwavering commitment to supporting local pediatric cancer patients. After 11 years of partnership, their generosity continues to make a meaningful difference to children when they need it most.
The Gift of Comfort Means More Than Words Can Express - Ashtyn H
At Penn State Health Golisano Children's Hospital, we have the privilege of caring for children and families during some of the most difficult moments of their lives. While our physicians, nurses and caregivers provide exceptional medical care, it's often the simple acts of kindness that bring the greatest comfort. That is why we are so grateful to Faulkner Subaru Harrisburg and the Leukemia & Lymphoma Society for their generous donation of 80 warm blankets and 50 patient care kits through the Subaru Loves to Care® initiative. These thoughtful gifts provide much more than warmth—they offer comfort, encouragement, and a reminder to our patients and families that their community is standing beside them throughout their cancer journey. The blankets are especially meaningful. They are always in high demand and are often distributed within days because so many of our patient's undergoing treatment find comfort in them during long days at the hospital. Patient care kits also provide practical items that help make their hospital experience a little easier. Every blanket delivered and every care kit shared reminds our patients that people they may never meet are thinking about them and wishing them strength. That kindness has a lasting impact—not only on our patients, but on their families and on our care teams who witness these moments every day. On behalf of everyone at Penn State Health Golisano Children's Hospital, thank you to Faulkner Subaru Harrisburg, Subaru, and the Leukemia & Lymphoma Society for your continued partnership and unwavering commitment to caring for children and families in our community. Your generosity helps us provide not only world-class medical care, but also the compassion and comfort that every child deserves. Pamela Baranowski, Hershey Medical Center.
Faulkner Subaru Harrisburg Has Made a Lasting Difference for LOOP - Ashtyn H
Our relationship with Faulkner Subaru Harrisburg began 11 years ago, when I stopped by one afternoon and spoke with Doug Jones, General Manager, about our organization and our mission. From that very first conversation, Doug said he would love to help—and that was the beginning of a truly meaningful partnership. At the Left Out Organization Program (LOOP), our mission is to keep youth and children in Harrisburg, Pennsylvania, off the streets by giving them a sense of drive, hope, and ambition through mentoring and daily activities. Over the years, Faulkner Subaru has supported our organization in so many ways, including funding, volunteering, and mentoring our children in important life skills. Faulkner Subaru has also welcomed our students into the retailer many times. During those visits, as many as 30 to 40 kids had the opportunity to learn about daily work activities and hear directly from employees who encouraged them to dream big. By spending time with our children and showing genuine care, the Faulkner team helped them understand that they can become whatever they want with hard work and determination. One experience especially stands out. I contacted Doug to let him know we were taking our students on a bike ride along the 19-mile Capital Area Greenbelt Trail, part of which runs beside Faulkner Subaru's facility. I told him we hoped to stop by for about 10 minutes just to say hello and take a short break. Doug warmly said yes and told us it would be great to see everyone. That day, we had about 20 students and several LOOP staff members on the ride. When we arrived at Faulkner around noon, we were amazed to find that they had gone far beyond a simple hello. The team had tables set up outside with food and drinks, and the Faulkner staff was there waiting to greet us. We were genuinely surprised and deeply touched by their thoughtfulness. Looking back on our 10-year relationship and all they have done for us, maybe I should not have been surprised. That's just who they are at Faulkner Subaru Harrisburg—caring, generous, and genuinely kind people. I cannot thank them enough for everything they have done for LOOP and for the children in our after-school program. They have truly made a difference in the lives and futures of our kids. Anthony Burnett Founder, LOOP Organization
Faulkner Subaru Harrisburg Continues to Make a Difference for Animals in Our Community - Ashtyn H
At the Humane Society of Harrisburg Area, we are fortunate to have community partners who truly believe in our mission and stand beside us year after year. One of those partners is Faulkner Subaru Harrisburg. On May 30, 2026, we held our annual Walk for Paws, and we were proud to have Faulkner Subaru Harrisburg serve as our "Leader of the Pack" sponsor. Thanks to the generosity of our sponsors, participants, donors, and supporters, this year's event raised more than $86,000 to benefit the animals in our care. As a no-kill shelter, the Humane Society of Harrisburg Area serves both pets and people throughout Dauphin, Cumberland, and Perry Counties—an area of more than 600,000 residents. Every day, we provide shelter, medical care, rehabilitation, and hope to homeless, abandoned, and lost animals while offering programs and services that strengthen the bond between pets and their families. The funds raised through Walk for Paws will help us continue improving the lives of the animals entrusted to our care. Recent facility enhancements have included temperature-controlled dog kennels to improve comfort and wellbeing, as well as three large outdoor play yards that provide enrichment, exercise, and socialization opportunities for our shelter companions. These investments directly impact the quality of life our animals experience while they await their forever homes. Faulkner Subaru Harrisburg has been a valued partner of the Humane Society of Harrisburg Area for more than 15 years. Their support extends far beyond sponsorship dollars. Throughout the years, their team has volunteered their time, supported our events, championed our mission, and consistently demonstrated a genuine commitment to animal welfare in our community. Partnerships like this make our work possible. On behalf of our staff, volunteers, board members, and most importantly the thousands of animals we serve each year, I want to express our sincere gratitude to Faulkner Subaru Harrisburg for their continued dedication and generosity. We are proud to call Faulkner Subaru Harrisburg a partner and friend of the Humane Society of Harrisburg Area. Together, we are making a meaningful difference in the lives of animals and the families who love them. Adam Lamb Chief Executive Officer Humane Society of Harrisburg Area
An Unexpected Hero on a Winter Night - Ashtyn H
In February 2026, I experienced one of the most stressful moments of my life—and what happened afterward is something I will never forget. It was a bitterly cold Saturday evening, only 12 degrees outside, and I was traveling home to Nazareth, Pennsylvania, after making a trip to the Pittsburgh area. As a volunteer dog rescuer and foster, I had just picked up three dogs that had been neglected and abandoned. They were safely secured in crates in my 2024 Subaru Forester, and my young daughter was riding with me in her child seat. As I was traveling eastbound on Interstate 81 near Harrisburg, I suddenly struck a large piece of metal debris in the roadway. Within seconds, I realized the damage was severe. Both tires on the driver's side of my Forester were flat, leaving me stranded on the shoulder of a busy interstate highway on one of the coldest days of the year. I was overwhelmed. There I was—alone with my daughter, three rescue dogs, and a disabled vehicle. My husband was out of town on a work trip, and as I sat on the side of the highway talking to him on the phone, I couldn't help but cry. I wasn't sure what I was going to do. What I didn't know was that someone had noticed me. A man driving by had seen my disabled Forester on the side of the road. He could have easily continued on to his dinner plans, but instead he turned around. In fact, he drove miles out of his way, exiting and re-entering the highway multiple times, just to come back and check on me. That man was Michael McNulty, a Service Advisor at Faulkner Subaru Harrisburg. When Michael approached my vehicle, he immediately introduced himself and assured me that he was there to help. His calm demeanor instantly put me at ease. He spoke with my husband on the phone, explained that he worked for Faulkner Subaru, and promised that he would make sure my daughter, the dogs, and I were safe and that my Forester would be taken care of. Michael contacted Subaru Roadside Assistance and arranged for my vehicle to be towed to Faulkner Subaru Harrisburg. While we waited, he invited my daughter and me into the warmth of his Subaru Outback and even helped transport my three rescue dogs. Once the tow truck arrived, we followed it back to Faulkner Subaru Harrisburg. Although the dealership was closed for the evening, Michael had access to the building and welcomed us inside. He then arranged for me to use a Subaru loaner vehicle so I could continue my journey home and assured me that he would personally oversee the repairs to my Forester. True to his word, Michael had my vehicle repaired first thing Monday morning with new tires. But what happened next amazed me even more. On Tuesday morning, Michael personally drove my Forester nearly 90 minutes to my home in Nazareth and returned it to me himself. Before this experience, I had never been a customer of Faulkner Subaru Harrisburg. Living so far away, I had no connection to the dealership. But Michael's kindness, compassion, and willingness to go far beyond his job responsibilities turned a frightening experience into one that reminded me how powerful genuine human kindness can be. Today, I proudly consider myself part of the Faulkner Subaru family. Whenever my Forester needs service, Michael arranges to have it picked up and return it to me when the work is complete. As someone who spends much of my time helping animals in need, I understand how much a helping hand can mean during a difficult moment. On that freezing February evening, Michael McNulty did far more than help repair a vehicle—he helped a frightened mother, her daughter, and three rescue dogs get safely home. I will never forget this experience, and I will always be grateful for the kindness Michael showed my family. Shanea Burry
Arbor Day - Ashtyn H
Faulkner Subaru Harrisburg was proud to take part in the 2026 Subaru Loves the Earth® initiative in partnership with the Arbor Day Foundation. As part of this meaningful program, we had the opportunity to give back to our community by distributing 100 trees to residents. Events like this are a reflection of what matters most to us—supporting the environment and strengthening the community we're fortunate to serve. Seeing our neighbors come together for a shared purpose is always inspiring, and it reinforces why we remain committed to making a positive impact beyond our showroom. At Faulkner Subaru Harrisburg, we strive every day to be More Than a Car Company. Whether it's through environmental efforts, community involvement, or simply doing the right thing, we're dedicated to growing something bigger—together.
Sharing the Love with Pennsylvania Heros - Ashtyn H
We were incredibly honored to receive a $30,000 Subaru Share the Love® donation from Faulkner Subaru Harrisburg during our 20th Anniversary Celebration in Harrisburg, Pennsylvania. When Doug Jones, General Manager of Faulkner Subaru Harrisburg, first called to let me know that Pennsylvania Wounded Warriors had been selected as their hometown charity for the Subaru Share the Love® Event, I was thrilled—but honestly, I didn't fully understand just how impactful the program truly was. Once Doug explained the mission behind Share the Love®, I was overwhelmed with gratitude that they had chosen us. As we spoke more, it became clear why this partnership was so meaningful. Doug shared that he has family members who served in the military, and some continue to battle PTSD after returning home. He understands firsthand the challenges many veterans face after deployment and the importance of supporting those who have sacrificed for our country. Pennsylvania's veterans have courageously served our nation in every conflict, and many continue to face physical, emotional, and financial hardships after coming home. This generous donation will help Pennsylvania Wounded Warriors continue providing critical support to wounded veterans, veterans in crisis, and their families across the Commonwealth. More than 20 years ago, Pennsylvania Wounded Warriors began with simple visits to wounded soldiers and their families in Washington, D.C. Over time, the organization expanded its mission through partnerships with the Lebanon VA Hospital and other community organizations to meet the growing needs of Pennsylvania vShareterans. Today, PAWW continues to make a life-changing impact thanks to the support of compassionate individuals and organizations dedicated to giving back. Faulkner Subaru Harrisburg truly embodies the Subaru Love Promise by showing what it means to be "More Than a Car Company." Their commitment to supporting veterans and military families will make a lasting difference in the lives of so many who have sacrificed for our freedom. We are deeply grateful for their generosity, partnership, and dedication to our veterans. — Helen Sajer Founder, Pennsylvania Wounded Warriors
Shoes that Fit! - Heidi N
One of the children who came to the gifting event was wearing hand-me-down shoes. When the volunteer working with her helped her try on her new sneaker, he was brought to tears when he saw that her little toes were red and blistered because the shoes she was wearing were much too small. When the new sneakers were laced up, she was so excited that she danced around the room. And when the volunteer helped her pick up a coat, which of course had to match the sneakers, that brought the mom to tears. That's the kind of impact this wonderful gift makes!
Heroes on Ice: Faulkner Subaru supports Cops for Kops to Support Fallen Officers' Families - Ashtyn H
Faulkner Subaru has been our "Hero Sponsor" for 3 years in a row! It was a Monday morning in December 2023 when I emailed Doug Jones, the General Manager of Faulkner Subaru in Harrisburg, for the first time asking him if they had any interest in supporting us in our annual Cops for K.O.P.S. (Keep our pipes silent) charity hockey event. Since that original email, Faulkner Subaru has been our Hero Sponsor every year. This is a charity hockey game that Police Officers from all over the state of Pennsylvania participate in at the Giant Center in Hershey Pa., the funds raised for this event are used to help the families of Pennsylvania Police Officers killed in the line of duty in 2025. Unfortunately, Pennsylvania had 5 Police Officers paid the ultimate sacrifice and were killed on the job. In my email to Doug I put my phone number and on the same day I sent the email Doug called me to get more information about the event, I talked to Doug for almost an hour, I directed him to our website and Facebook page to get even more information about the event and our organization. At the end of our conversation, he said that he would be happy and honored to sponsor and support our cause in helping the families of fallen officers. Doug asked what our sponsorship package looked like, I told him we have many different levels of sponsorship and that we have 1 Hero Sponsor spot which is our top sponsorship and many other levels of sponsorship, without hesitation Doug said he would take the Hero Sponsorship spot which is a $5000 sponsorship. I must say, I originally emailed Faulkner Subaru because as a local resident I've seen what they do in our local community supporting many charities and non-profit organizations, I wasn't sure what they would say when I emailed them or if I would receive a response, but when I got a phone call the same day as my email I was so happy. What an amazing event it was, we had over 4000 people who came out to support our charity hockey game & after party for the families of our fallen law enforcement officers, with our sponsorships, silent and live auction we raised over $100,000 that will go directly to support the families of our Pennsylvania fallen Police Officers. Faulkner Subaru had 8 of their employees and Subaru Ambassadors at the game helping us with the event, they came early eager to help and even brought hundreds of Subaru give-a-ways to hand out. I can't thank Faulkner Subaru enough for their support not only for our Cops for K.O.P.S. Charity Hockey game, but for the involvement and compassion they have for their community. Pat O"rourke, Founder Cops for KOPS
From the Heart to the Community: Faulkner Subaru Harrisburg and steps up for local Kids in need - Ashtyn H
Our third year partnering with Faulkner Subaru Harrisburg with the Operation Warm event, it was another huge success, and it was an event we will never forget here at the United Way. This year we held our event in the city Harrisburg Pa. The day of the event the team at Faulkner Subaru and their Subaru Ambassadors were so excited and energized to help us give away the much-needed coats, shoes and socks to children in need, under Subaru of America's Loves to Help initiative. Here at the United Way of the Capital Region, we were so excited and honored to be chosen for this great event. On January 19th we scheduled the Operation Warm event with Faulkner Subaru Harrisburg and on the day of the event Faulkner Subaru showed up with 12 of their employees and Subaru Ambassadors with over 250 coats, 250 pairs of shoes and 500 pairs of socks, they showed up hours early to help us set everything up before all the children would be arriving, and after the event was over they stayed to help us break down everything and clean up. Many thanks to the Faulkner Subaru staff and Subaru Ambassadors who volunteered to help these children find the right size and color of coats and shoes, just to watch the interaction of the Faulkner team with the children as they were helping them pick out the coats and shoes was truly heartwarming. The Faulkner team are people the really care about others, THANK YOU Faulkner Subaru for all you do in our community, it is truly appreciated. Heidi Neuhaus Volunteer Center Director, United Way Capital Region
