Faulkner Subaru Harrisburg is honored to receive the 2026 Subaru Love Promise HEART Award.
In recognition of our commitment to our customers and community.
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to living the Subaru Love Promise.
The 2026 Subaru Love Promise HEART Award recognizes Subaru retailers who use the principles of HEART: Honesty, Empathy, Appreciation, and Respect to earn your Trust.
We have been recognized for providing exemplary customer service and staying committed to our community.
Here at Faulkner Subaru Harrisburg, we love making a positive impact on the lives of all of our customers, employees, and neighbors. We thank you for your support.
What is the Subaru Love Promise®?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us - by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day.
What is the Subaru Love Promise Community Commitment?
At Faulkner Subaru Harrisburg, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is Faulkner Subaru Harrisburg dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Castaway Critters, Humane Society of the Harrisburg Area, Speranza Animal Rescue
Capital Area Greenbelt, Love the Hill
Central PA Friends of Jazz, Dauphin County Vo-Tech, Foose Elementary School, Harrisburg Symphony Orchestra, LOOP Boyz & Girlz, Milton Hershey School, River City Big Band, Susquehanna Art Museum
CATRA, Cocoa Packs, Diakon Youth Services, Graceful Acres, Paxton Ministries, The Middletown Home
K9 Hero Haven, Leukemia & Lyphoma Society, PA Breast Cancer Coalition, The Kidney Foundation
Love Promise Stories from Faulkner Subaru Harrisburg
Subaru and Faulkner Subaru Harrisburg believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Nine Years of Love, Learning, and Community - Ashtyn H
Nine years ago, I received a phone call that would become the beginning of an incredible partnership between Foose Elementary School and Faulkner Subaru Harrisburg. Doug Jones, General Manager of Faulkner Subaru, reached out to me with a simple question: "How can we help?" Doug had heard that many of our teachers were spending their own money to purchase school supplies and personal hygiene products for students who didn't have access to these basic necessities. He was absolutely right. As the principal of Foose Elementary School, I was pleasantly surprised and incredibly grateful that a local business wanted to step forward and make a difference in the lives of our students. Through the Subaru Loves Learning® initiative, Faulkner Subaru began supporting our school by collecting and donating much-needed classroom supplies. What started with the adoption of just one classroom has grown into something far beyond anything I could have imagined. Today, Faulkner Subaru supports our entire school, including all 33 classrooms! Over the years, Doug and his team have continued to find creative ways to make an even greater impact. One of the most remarkable examples began in 2019 with the creation of "Cruise for Foose," an annual event that brings together Subaru enthusiasts, Subaru Ambassadors, dealership employees, and members of the community for a common purpose: helping the children of Foose Elementary School. Each September, Faulkner Subaru combines its annual Boxerfest pre-meet with Cruise for Foose, encouraging Subaru owners to bring school supplies and personal hygiene products to donate to our students before traveling together to Boxerfest in York, Pennsylvania. This year, I had the opportunity to attend Cruise for Foose, and what an incredible sight it was! More than 100 Subaru vehicles gathered in a large parking lot just down the road from Faulkner Subaru Harrisburg. Over 15 Subaru Ambassadors, along with numerous dealership employees, were volunteering their time to organize and run the event. There was a DJ playing music, a food truck providing complimentary breakfast, tables filled with Cruise for Foose T-shirts and Subaru giveaways, and a collection area overflowing with donations for our school. Watching approximately 100 Subarus leave the parking lot together, escorted by police as they headed toward Boxerfest, was truly something special. And the generosity didn't stop there. Faulkner Subaru continued collecting supplies at its vendor location at Boxerfest in York. This year, we made a special request for personal hygiene products, including deodorant, toothpaste, underwear, and other everyday essentials. While schools typically have some budget for classroom supplies, there is often little or no funding available for these personal necessities. One thing I have learned over the years is that children learn better when they feel good about themselves. Something as simple as having clean clothes, toothpaste, or deodorant can make a tremendous difference in a child's confidence, comfort, and ability to focus in the classroom. These are challenges our teachers see every day. They care deeply about their students and often reach into their own pockets to provide things that many of us take for granted. Thanks to the generosity of Faulkner Subaru Harrisburg, its employees, Subaru Ambassadors, and the many Subaru owners who participated, we have already assembled more than 150 personal hygiene kits to distribute to students in need. In addition, we received an incredible amount of school supplies and hygiene products that will help support our students throughout the entire school year. But what makes this partnership so special is that Faulkner Subaru doesn't simply collect donations and move on. Doug and his team have become part of our Foose Elementary School family. They visit our school, interact with our students and teachers, and continually look for new ways to support our children and our community. What began nine years ago with one phone call and the adoption of a single classroom has grown into a lasting relationship that now touches every classroom in our school. I cannot thank the entire Faulkner Subaru Harrisburg team, their dedicated Subaru Ambassadors, and everyone who supports Cruise for Foose enough for everything they have done for our students. Their commitment is a wonderful example of what the Subaru Love Promise is all about: caring for others, giving back to the community, and making a meaningful difference in people's lives. From one classroom to an entire school, Faulkner Subaru Harrisburg has shown us that a little love can go a very long way. Will Hick Principal Foose Elementary School Harrisburg, Pennsylvania
Building Brighter Futures Through 11 Years of Friendship and Support - Ashtyn H
Our relationship with Faulkner Subaru Harrisburg began 11 years ago, when I stopped by one afternoon and spoke with Doug Jones, General Manager, about our organization and our mission. From that very first conversation, Doug said he would love to help—and that was the beginning of a truly meaningful partnership. At the Left Out Organization Program (LOOP), our mission is to keep youth and children in Harrisburg, Pennsylvania, off the streets by giving them a sense of drive, hope, and ambition through mentoring and daily activities. Over the years, Faulkner Subaru has supported our organization in so many ways, including funding, volunteering, and mentoring our children in important life skills. Faulkner Subaru has also welcomed our students into the retailer many times. During those visits, as many as 30 to 40 kids had the opportunity to learn about daily work activities and hear directly from employees who encouraged them to dream big. By spending time with our children and showing genuine care, the Faulkner team helped them understand that they can become whatever they want with hard work and determination. One experience especially stands out. I contacted Doug to let him know we were taking our students on a bike ride along the 19-mile Capital Area Greenbelt Trail, part of which runs beside Faulkner Subaru's facility. I told him we hoped to stop by for about 10 minutes just to say hello and take a short break. Doug warmly said yes and told us it would be great to see everyone. That day, we had about 20 students and several LOOP staff members on the ride. When we arrived at Faulkner around noon, we were amazed to find that they had gone far beyond a simple hello. The team had tables set up outside with food and drinks, and the Faulkner staff was there waiting to greet us. We were genuinely surprised and deeply touched by their thoughtfulness. Looking back on our 10-year relationship and all they have done for us, maybe I should not have been surprised. That's just who they are at Faulkner Subaru Harrisburg—caring, generous, and genuinely kind people. I cannot thank them enough for everything they have done for LOOP and for the children in our after-school program. They have truly made a difference in the lives and futures of our kids. Anthony Burnett Founder, LOOP Organization
Giving Back: Backpacks and School Supplies for Kids in the LOOP After-School Program. - Ashtyn H
Our partnership with Faulkner Subaru Harrisburg goes back 10 years when I reached out to Doug Jones, the General Manager, to see if they would like to help and support us with our after school and summer mentor program in the city of Harrisburg Pa. The Left Out Organization Program (LOOP) recognizes that each child is an individual, that all children are creative, that all children need to succeed. Therefore, the LOOP Program respects the individual needs of children, fosters a caring and creative environment, and emphasizes the social, emotional, physical and intellectual development of each child, we give the children of Harrisburg, ages 5 to 18, a place to come and learn life skills, have recreation time and our mentors commit their time every day to make the lives of the children in the LOOP program feel valued and self-confident, we are a 100% volunteer non-profit organization which was built from grassroot ideas and caring people. Faulkner has been supporting us with backpacks and school supplies for 10 years; they moved forward with making this an annual event to support our school aged kids getting ready for the school year. After talking with them about how many kids we were able to help through the past years, the team at Faulkner Subaru of Harrisburg set a goal to fill 200 backpacks for our youth, and they did not disappoint! When they set their minds to something, they really push to make it happen; they had tables set up in the hallway of their showroom with sections for the supplies to be delivered. Not only did they collect enough supplies to fill 200 backpacks, and we're talking filled; we even had leftover supplies to replenish the youth throughout the school year. Items in the backpacks included: 3-ring binders, folders, notebooks, colored pencils, markers, crayons, pencil pouch with pencils, pens and highlighters, calculators, erasers, rulers, pencil sharpeners, scissors, glue sticks, and tape dispensers. In a climate where some school supplies are not as plentiful these days supplied by the schools, we can thank Faulkner Subaru enough for what they do to prepare our kids for the school year, this is one thing that the parents and kids don't have to worry about, they all look forward to every year when Faulkner Subaru comes to our LOOP facility to distribute the school supplies. We are so grateful for our growing relationship with the Faulkner Subaru Harrisburg Family! - Anthony Burnnet, Founder LOOP Organization.
Eleven Years of Comfort and Care at Penn State Health Golisano Children's Hospital - Becky G
For the past 11 years, Faulkner Subaru Harrisburg has helped bring comfort to children receiving cancer treatment through its ongoing partnership with Blood Cancer United (formerly the Leukemia & Lymphoma Society). On June 29, the Faulkner Subaru Harrisburg team delivered blankets and patient care kits to Penn State Health Golisano Children's Hospital. These thoughtful gifts will provide warmth, comfort, and encouragement to children and families during their hospital stay. Hospital staff shared their appreciation for the donation, and are incredibly grateful to Faulkner Subaru Harrisburg for their unwavering commitment to supporting local pediatric cancer patients. After 11 years of partnership, their generosity continues to make a meaningful difference to children when they need it most.
The Gift of Comfort Means More Than Words Can Express - Ashtyn H
At Penn State Health Golisano Children's Hospital, we have the privilege of caring for children and families during some of the most difficult moments of their lives. While our physicians, nurses and caregivers provide exceptional medical care, it's often the simple acts of kindness that bring the greatest comfort. That is why we are so grateful to Faulkner Subaru Harrisburg and the Leukemia & Lymphoma Society for their generous donation of 80 warm blankets and 50 patient care kits through the Subaru Loves to Care® initiative. These thoughtful gifts provide much more than warmth—they offer comfort, encouragement, and a reminder to our patients and families that their community is standing beside them throughout their cancer journey. The blankets are especially meaningful. They are always in high demand and are often distributed within days because so many of our patient's undergoing treatment find comfort in them during long days at the hospital. Patient care kits also provide practical items that help make their hospital experience a little easier. Every blanket delivered and every care kit shared reminds our patients that people they may never meet are thinking about them and wishing them strength. That kindness has a lasting impact—not only on our patients, but on their families and on our care teams who witness these moments every day. On behalf of everyone at Penn State Health Golisano Children's Hospital, thank you to Faulkner Subaru Harrisburg, Subaru, and the Leukemia & Lymphoma Society for your continued partnership and unwavering commitment to caring for children and families in our community. Your generosity helps us provide not only world-class medical care, but also the compassion and comfort that every child deserves. Pamela Baranowski, Hershey Medical Center.
Faulkner Subaru Harrisburg Has Made a Lasting Difference for LOOP - Ashtyn H
Our relationship with Faulkner Subaru Harrisburg began 11 years ago, when I stopped by one afternoon and spoke with Doug Jones, General Manager, about our organization and our mission. From that very first conversation, Doug said he would love to help—and that was the beginning of a truly meaningful partnership. At the Left Out Organization Program (LOOP), our mission is to keep youth and children in Harrisburg, Pennsylvania, off the streets by giving them a sense of drive, hope, and ambition through mentoring and daily activities. Over the years, Faulkner Subaru has supported our organization in so many ways, including funding, volunteering, and mentoring our children in important life skills. Faulkner Subaru has also welcomed our students into the retailer many times. During those visits, as many as 30 to 40 kids had the opportunity to learn about daily work activities and hear directly from employees who encouraged them to dream big. By spending time with our children and showing genuine care, the Faulkner team helped them understand that they can become whatever they want with hard work and determination. One experience especially stands out. I contacted Doug to let him know we were taking our students on a bike ride along the 19-mile Capital Area Greenbelt Trail, part of which runs beside Faulkner Subaru's facility. I told him we hoped to stop by for about 10 minutes just to say hello and take a short break. Doug warmly said yes and told us it would be great to see everyone. That day, we had about 20 students and several LOOP staff members on the ride. When we arrived at Faulkner around noon, we were amazed to find that they had gone far beyond a simple hello. The team had tables set up outside with food and drinks, and the Faulkner staff was there waiting to greet us. We were genuinely surprised and deeply touched by their thoughtfulness. Looking back on our 10-year relationship and all they have done for us, maybe I should not have been surprised. That's just who they are at Faulkner Subaru Harrisburg—caring, generous, and genuinely kind people. I cannot thank them enough for everything they have done for LOOP and for the children in our after-school program. They have truly made a difference in the lives and futures of our kids. Anthony Burnett Founder, LOOP Organization
Faulkner Subaru Harrisburg Continues to Make a Difference for Animals in Our Community - Ashtyn H
At the Humane Society of Harrisburg Area, we are fortunate to have community partners who truly believe in our mission and stand beside us year after year. One of those partners is Faulkner Subaru Harrisburg. On May 30, 2026, we held our annual Walk for Paws, and we were proud to have Faulkner Subaru Harrisburg serve as our "Leader of the Pack" sponsor. Thanks to the generosity of our sponsors, participants, donors, and supporters, this year's event raised more than $86,000 to benefit the animals in our care. As a no-kill shelter, the Humane Society of Harrisburg Area serves both pets and people throughout Dauphin, Cumberland, and Perry Counties—an area of more than 600,000 residents. Every day, we provide shelter, medical care, rehabilitation, and hope to homeless, abandoned, and lost animals while offering programs and services that strengthen the bond between pets and their families. The funds raised through Walk for Paws will help us continue improving the lives of the animals entrusted to our care. Recent facility enhancements have included temperature-controlled dog kennels to improve comfort and wellbeing, as well as three large outdoor play yards that provide enrichment, exercise, and socialization opportunities for our shelter companions. These investments directly impact the quality of life our animals experience while they await their forever homes. Faulkner Subaru Harrisburg has been a valued partner of the Humane Society of Harrisburg Area for more than 15 years. Their support extends far beyond sponsorship dollars. Throughout the years, their team has volunteered their time, supported our events, championed our mission, and consistently demonstrated a genuine commitment to animal welfare in our community. Partnerships like this make our work possible. On behalf of our staff, volunteers, board members, and most importantly the thousands of animals we serve each year, I want to express our sincere gratitude to Faulkner Subaru Harrisburg for their continued dedication and generosity. We are proud to call Faulkner Subaru Harrisburg a partner and friend of the Humane Society of Harrisburg Area. Together, we are making a meaningful difference in the lives of animals and the families who love them. Adam Lamb Chief Executive Officer Humane Society of Harrisburg Area
An Unexpected Hero on a Winter Night - Ashtyn H
In February 2026, I experienced one of the most stressful moments of my life—and what happened afterward is something I will never forget. It was a bitterly cold Saturday evening, only 12 degrees outside, and I was traveling home to Nazareth, Pennsylvania, after making a trip to the Pittsburgh area. As a volunteer dog rescuer and foster, I had just picked up three dogs that had been neglected and abandoned. They were safely secured in crates in my 2024 Subaru Forester, and my young daughter was riding with me in her child seat. As I was traveling eastbound on Interstate 81 near Harrisburg, I suddenly struck a large piece of metal debris in the roadway. Within seconds, I realized the damage was severe. Both tires on the driver's side of my Forester were flat, leaving me stranded on the shoulder of a busy interstate highway on one of the coldest days of the year. I was overwhelmed. There I was—alone with my daughter, three rescue dogs, and a disabled vehicle. My husband was out of town on a work trip, and as I sat on the side of the highway talking to him on the phone, I couldn't help but cry. I wasn't sure what I was going to do. What I didn't know was that someone had noticed me. A man driving by had seen my disabled Forester on the side of the road. He could have easily continued on to his dinner plans, but instead he turned around. In fact, he drove miles out of his way, exiting and re-entering the highway multiple times, just to come back and check on me. That man was Michael McNulty, a Service Advisor at Faulkner Subaru Harrisburg. When Michael approached my vehicle, he immediately introduced himself and assured me that he was there to help. His calm demeanor instantly put me at ease. He spoke with my husband on the phone, explained that he worked for Faulkner Subaru, and promised that he would make sure my daughter, the dogs, and I were safe and that my Forester would be taken care of. Michael contacted Subaru Roadside Assistance and arranged for my vehicle to be towed to Faulkner Subaru Harrisburg. While we waited, he invited my daughter and me into the warmth of his Subaru Outback and even helped transport my three rescue dogs. Once the tow truck arrived, we followed it back to Faulkner Subaru Harrisburg. Although the dealership was closed for the evening, Michael had access to the building and welcomed us inside. He then arranged for me to use a Subaru loaner vehicle so I could continue my journey home and assured me that he would personally oversee the repairs to my Forester. True to his word, Michael had my vehicle repaired first thing Monday morning with new tires. But what happened next amazed me even more. On Tuesday morning, Michael personally drove my Forester nearly 90 minutes to my home in Nazareth and returned it to me himself. Before this experience, I had never been a customer of Faulkner Subaru Harrisburg. Living so far away, I had no connection to the dealership. But Michael's kindness, compassion, and willingness to go far beyond his job responsibilities turned a frightening experience into one that reminded me how powerful genuine human kindness can be. Today, I proudly consider myself part of the Faulkner Subaru family. Whenever my Forester needs service, Michael arranges to have it picked up and return it to me when the work is complete. As someone who spends much of my time helping animals in need, I understand how much a helping hand can mean during a difficult moment. On that freezing February evening, Michael McNulty did far more than help repair a vehicle—he helped a frightened mother, her daughter, and three rescue dogs get safely home. I will never forget this experience, and I will always be grateful for the kindness Michael showed my family. Shanea Burry
Arbor Day - Ashtyn H
Faulkner Subaru Harrisburg was proud to take part in the 2026 Subaru Loves the Earth® initiative in partnership with the Arbor Day Foundation. As part of this meaningful program, we had the opportunity to give back to our community by distributing 100 trees to residents. Events like this are a reflection of what matters most to us—supporting the environment and strengthening the community we're fortunate to serve. Seeing our neighbors come together for a shared purpose is always inspiring, and it reinforces why we remain committed to making a positive impact beyond our showroom. At Faulkner Subaru Harrisburg, we strive every day to be More Than a Car Company. Whether it's through environmental efforts, community involvement, or simply doing the right thing, we're dedicated to growing something bigger—together.
Sharing the Love with Pennsylvania Heros - Ashtyn H
We were incredibly honored to receive a $30,000 Subaru Share the Love® donation from Faulkner Subaru Harrisburg during our 20th Anniversary Celebration in Harrisburg, Pennsylvania. When Doug Jones, General Manager of Faulkner Subaru Harrisburg, first called to let me know that Pennsylvania Wounded Warriors had been selected as their hometown charity for the Subaru Share the Love® Event, I was thrilled—but honestly, I didn't fully understand just how impactful the program truly was. Once Doug explained the mission behind Share the Love®, I was overwhelmed with gratitude that they had chosen us. As we spoke more, it became clear why this partnership was so meaningful. Doug shared that he has family members who served in the military, and some continue to battle PTSD after returning home. He understands firsthand the challenges many veterans face after deployment and the importance of supporting those who have sacrificed for our country. Pennsylvania's veterans have courageously served our nation in every conflict, and many continue to face physical, emotional, and financial hardships after coming home. This generous donation will help Pennsylvania Wounded Warriors continue providing critical support to wounded veterans, veterans in crisis, and their families across the Commonwealth. More than 20 years ago, Pennsylvania Wounded Warriors began with simple visits to wounded soldiers and their families in Washington, D.C. Over time, the organization expanded its mission through partnerships with the Lebanon VA Hospital and other community organizations to meet the growing needs of Pennsylvania vShareterans. Today, PAWW continues to make a life-changing impact thanks to the support of compassionate individuals and organizations dedicated to giving back. Faulkner Subaru Harrisburg truly embodies the Subaru Love Promise by showing what it means to be "More Than a Car Company." Their commitment to supporting veterans and military families will make a lasting difference in the lives of so many who have sacrificed for our freedom. We are deeply grateful for their generosity, partnership, and dedication to our veterans. — Helen Sajer Founder, Pennsylvania Wounded Warriors
