The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise®?
The Subaru Love Promise® is our vision to show love and respect to all people at every interaction with Subaru. Subaru and our retailers believe every day gives us an opportunity to positively impact the world around us - by how we support each other, our customers, and our community. Together, we are committed to making the world a better place. The Love Promise is what makes Subaru More Than a Car Company® and a Subaru retailer More Than a Car Dealer®. It sets a standard that we are committed to living every day.
What is the Subaru Love Promise Community Commitment?
At Faulkner Subaru Harrisburg, we believe in being a positive force in our community, not just with donations, but with actions that set an example for others to follow. We aim to make the world a better place through several key initiatives that help support and protect people, pets, and our planet:
How is Faulkner Subaru Harrisburg dedicated locally to the Love Promise?
Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.
Castaway Critters, Humane Society of the Harrisburg Area, Speranza Animal Rescue
Capital Area Greenbelt, Love the Hill
Central PA Friends of Jazz, Dauphin County Vo-Tech, Foose Elementary School, Harrisburg Symphony Orchestra, LOOP Boyz & Girlz, Milton Hershey School, River City Big Band, Susquehanna Art Museum
CATRA, Cocoa Packs, Diakon Youth Services, Graceful Acres, Paxton Ministries, The Middletown Home
K9 Hero Haven, Leukemia & Lyphoma Society, PA Breast Cancer Coalition, The Kidney Foundation
Love Promise Stories from Faulkner Subaru Harrisburg
Subaru and Faulkner Subaru Harrisburg believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Heroes on Ice: Faulkner Subaru supports Cops for Kops to Support Fallen Officers' Families - Ashtyn H
Faulkner Subaru has been our "Hero Sponsor" for 3 years in a row! It was a Monday morning in December 2023 when I emailed Doug Jones, the General Manager of Faulkner Subaru in Harrisburg, for the first time asking him if they had any interest in supporting us in our annual Cops for K.O.P.S. (Keep our pipes silent) charity hockey event. Since that original email, Faulkner Subaru has been our Hero Sponsor every year. This is a charity hockey game that Police Officers from all over the state of Pennsylvania participate in at the Giant Center in Hershey Pa., the funds raised for this event are used to help the families of Pennsylvania Police Officers killed in the line of duty in 2025. Unfortunately, Pennsylvania had 5 Police Officers paid the ultimate sacrifice and were killed on the job. In my email to Doug I put my phone number and on the same day I sent the email Doug called me to get more information about the event, I talked to Doug for almost an hour, I directed him to our website and Facebook page to get even more information about the event and our organization. At the end of our conversation, he said that he would be happy and honored to sponsor and support our cause in helping the families of fallen officers. Doug asked what our sponsorship package looked like, I told him we have many different levels of sponsorship and that we have 1 Hero Sponsor spot which is our top sponsorship and many other levels of sponsorship, without hesitation Doug said he would take the Hero Sponsorship spot which is a $5000 sponsorship. I must say, I originally emailed Faulkner Subaru because as a local resident I've seen what they do in our local community supporting many charities and non-profit organizations, I wasn't sure what they would say when I emailed them or if I would receive a response, but when I got a phone call the same day as my email I was so happy. What an amazing event it was, we had over 4000 people who came out to support our charity hockey game & after party for the families of our fallen law enforcement officers, with our sponsorships, silent and live auction we raised over $100,000 that will go directly to support the families of our Pennsylvania fallen Police Officers. Faulkner Subaru had 8 of their employees and Subaru Ambassadors at the game helping us with the event, they came early eager to help and even brought hundreds of Subaru give-a-ways to hand out. I can't thank Faulkner Subaru enough for their support not only for our Cops for K.O.P.S. Charity Hockey game, but for the involvement and compassion they have for their community. Pat O"rourke, Founder Cops for KOPS
From the Heart to the Community: Faulkner Subaru Harrisburg and steps up for local Kids in need - Ashtyn H
Our third year partnering with Faulkner Subaru Harrisburg with the Operation Warm event, it was another huge success, and it was an event we will never forget here at the United Way. This year we held our event in the city Harrisburg Pa. The day of the event the team at Faulkner Subaru and their Subaru Ambassadors were so excited and energized to help us give away the much-needed coats, shoes and socks to children in need, under Subaru of America's Loves to Help initiative. Here at the United Way of the Capital Region, we were so excited and honored to be chosen for this great event. On January 19th we scheduled the Operation Warm event with Faulkner Subaru Harrisburg and on the day of the event Faulkner Subaru showed up with 12 of their employees and Subaru Ambassadors with over 250 coats, 250 pairs of shoes and 500 pairs of socks, they showed up hours early to help us set everything up before all the children would be arriving, and after the event was over they stayed to help us break down everything and clean up. Many thanks to the Faulkner Subaru staff and Subaru Ambassadors who volunteered to help these children find the right size and color of coats and shoes, just to watch the interaction of the Faulkner team with the children as they were helping them pick out the coats and shoes was truly heartwarming. The Faulkner team are people the really care about others, THANK YOU Faulkner Subaru for all you do in our community, it is truly appreciated. Heidi Neuhaus Volunteer Center Director, United Way Capital Region
Investing in the Future of Our School Children - Ashtyn H
It was 8 years ago when Faulkner Subaru in Harrisburg Pa contacted me and told us they wanted to help Foose Elementary School with collecting school supplies for our students. I was so excited to hear that a local business in our community wanted to help us, with the Subaru Loves Learning® program every August Faulkner Subaru has been there for us every year, As the years progressed, Faulkner Subaru has become more and more involved with ways that they can serve our student population. The first year they adopted one of our classrooms and now this year they literally adopted our whole entire school, through a creative campaign which started in 2019 #CruiseforFoose was born--- A time when local Subi-lovers can donate goods to our school through an event where they meet and drive together to Boxerfest which is held in York, Pennsylvania every year in August, their local Subaru Ambassadors along with their employees do all of the planning for #CruiseforFoose and they have also been so active in visiting our school, for the last 7 years, Faulkner Subaru has combined their annual Boxerfest pre-meet to the CrusieforFoose campaign, each participant is encouraged to bring school supplies and hygiene products to the Boxerfest pre-meet and they will receive a CruiseforFoose t-shirt, there were over 130 Subaru owners that came on Sunday morning in August, everyone met at the Harrisburg Mall parking lot, just up the road from Faulkner Subaru, when I arrived that morning I couldn't believe what I was seeing, Faulkner had over 15 Subaru Ambassadors and many Faulkner Subaru employees organizing and running the event, they had food trucks, a DJ playing music, tables set up with CruiseforFoose t-shirts and school supply collection table, Faulkner Subaru also had a vendor's spot at Boxerfest in York Pa where they continue to collect supplies for Foose Elementary School, what a sight to see, 120 Subaru's leaving the mall parking lot with a Police escort headed to Boxerfest. Last year we had a massive donation of school supplies. This year, more specifically we requested personal hygiene products—deodorant, toothpaste and underwear and more, no matter what school you ask, they will always have a budget for school supplies, but no schools will have a budget for hygiene products. Kids can learn so much better when they feel good about themselves. These are the everyday struggles of elementary school teachers, and there is no money to help off set the things that get in the way of kids learning. Thanks to Faulkner Subaru and #CruiseforFoose we already have over 150 hygiene kits assembled to hand out to kids, and we have plenty of supplies to use throughout the year! In addition to those products, and adopting 33 classrooms, Faulkner Subaru also helped us in the collection of more books, we have been focusing on getting books in their hands and through the #CruiseforFoose campaign, we now have a ready supply of books to distribute to kids. It's actually sometimes hard to believe that Faulkner Subaru does what they do to support and help us all year long, I can't thank them enough for all they do for us and our community. Will Hick, Principal Foose Elementary School
Cruise for Foose: Driving Support for Education - Ronald S
It was 8 Years ago when Faulkner Subaru in Harrisburg PA contacted me and told us they wanted to help Foose Elementary School with collecting school supplies for our students. I was excited to hear that a local business in our community wanted to help us. With the Subaru Loves Learning program Faulkner Subaru has been there for us at the start of every School year. As the years progressed Faulkner Subaru has become more and more involved with ways they can serve our student population. The First year they partnered with us they adopted a classroom, this year they adopted the entire school through a creative campaign with started in 2019 with the first Cruise For Foose. It is an event where local Subi lovers can donate goods to our school through an event that Faulkner Subaru, their Subaru Ambassadors and employees plan and coordinate. Each participant is encouraged to bring school supplies and personal hygiene supplies that help support our student body to the boxerfest premeet and to boxerfest where Faulkner Subaru sets up a tent. In exchange for their donation everyone who helps support the school receives a custom made boxerfest Cruise for Foose T shirt that is designed every year by the Ambassadors and a Subaru bag filled with swag. At the pre meet on Sunday September 14th there were over 120 Subaru's gathered, a DJ, a food truck and tables set up with raffle giveaways and posters for people to sign that will hang in the hallway at the school. We really couldn't believe our eyes. When it was time to leave everyone fired up their engines and drove out of the lot in single file with a police escort onto route 83 on their way to Boxerfest. It was like watching a parade, the kids and staff loved it. Last year we had a massive donation of school supplies. This year, more specifically, we requested personal hygiene products, deodorant, toothpaste and underwear, and more. No matter what school you ask, they will always have a budget for school supplies, but no schools will have a budget for hygiene products. Kids can learn so much better when they feel good about themselves. These are the everyday struggles of elementary school teachers, and there is no money to help offset the things that get in the way of kids' learning. Thanks to Faulkner Subaru and the generosity of the community we were able to assemble 150 personal hygene kits to hand out to the kids. In addition to those products and adopting our 33 classroom Faulkner Subaru also assisted in collecting books. Thanks to Faulkner Subaru we now have a great supply of books to get into the hands of our students that they enjoy reading. Its actually hard to believe sometimes that Faulkner Subaru Does what they do to support and help us all year long. I can thank them enough for what they do for our community. Will Hick Principle Foose Elementry School.
Faulkner Subaru Brings Holiday Cheer to the Paxton Home - Ronald S
Faulkner Subaru in Harrisburg again put smiles on the faces of our residents at the Paxton Home. On December 1st 2025, for the 6th straight year, Subaru Ambassadors and employees of Faulkner Subaru transformed the Paxton Home into a beautiful, sparkling, festive home for adults in need. Paxton Home is a nonprofit personal care home located about one mile down the street from Faulkner Subaru. We serve adults challenged with poverty, mental illness, and intellectual disabilities – people who have often struggled to find a safe, welcoming, and supportive place to call their own. While our own funds and time for decorating our extensive property are necessarily limited, with the loving support of Faulkner Subaru our home’s exterior became a wonderful display of holiday cheer for all who live, work, volunteer, or simply drive by here. The Faulkner Subaru volunteers put love, care, and thought into all they did. They didn’t just toss lights on bushes! They spent the entire Saturday planning and went to the effort of running extension cords to the limited outside power sources in an old building. They also very helpfully connected timers to the lights, eliminating the need for someone to turn things off and on each day. And, in true Subaru spirit, their love and care didn’t stop with the functionality. They worked hard on the aesthetics to enhance the beauty and symmetry of our large and striking building. Coordinated garlands and lights encased at the main front entrance, and, new for this year, spiral lighted trees were added to each corner of the porch so that they could be enjoyed not only by people outside but also by our residents inside! At the rear of the building, where a small courtyard is visible from virtually everywhere inside, large ornaments sparkled on the big bushes during the day, and lights adorned the remaining bushes and pergola at night. The volunteers made sure that even the residents who couldn’t get out and about as much as others were able to enjoy the festive touches of the season. It is a blessing to have Faulkner Subaru as our neighbor! Their generosity in contributing their time, talents, and treasure to Paxton Ministries makes such a difference as we fulfill our mission and makes this facility a place our residents feel proud to call home at Christmas time – and all year round. Many of our residents don’t have any family and many of them call the staff of Faulkner Subaru their family because they not only make our facility festive at Christmas, but they also support us throughout the year with events and volunteering here at our facility. We are so grateful for the compassion that the Faulkner Subaru staff has and how they truly care about their community. - Amy Starr Director of Development
A Heartwarming Pit Stop: Faulkner Subaru Treats LOOP Cyclists to Lunch - Ronald S
Our relationship with Faulkner Subaru Harrisburg goes back 10 years when one afternoon I stopped into Faulkner Subaru and talked to Doug Jones, the General Manager, about our organization and our mission. Doug said that he would love to help our organization and that’s when it all started. At Left Out Organization Program (LOOP) our goal is to keep youths and children in Harrisburg, Pa. off the streets and give them a sense of drive, hope, and ambition through mentoring and daily activities. Faulkner has help us with funding, volunteering and assist us with mentoring our kids with life skills, Faulkner Subaru invited us into the retailer many times to talk to as many as 30 to 40 kids about their daily work activities and many of the employees gave them hope for the future as they spent time with our kids helping them understand that they can become whatever they want to be with hard work and determination. I again contacted Doug at Faulkner to let him know that we were taking our students on a bike ride on the 19-mile Capital Area Greenbelt Trail, which part of the trail runs beside Faulkner Subaru’s facility. I wanted to let them know that we wanted to stop by just to say hi to everyone at the store and take a 10-minute break. Doug said absolutely and that it would be great to see everybody. We had about 20 of our students with a few of our LOOP staff on the ride, we stopped at Faulkner around noon only to be surprised that they had tables set up outside with food, drink and the Faulkner staff there to greet us when we arrived, we were so surprised and did not expect all that was done for us that afternoon, but I must say with our 10 year relationship and everything they have done for us and our kids I shouldn’t have been surprised, they are caring and just nice people at Faulkner Subaru. I can’t thank them enough for everything they have done for us, they truly have made a difference in the lives and the future of our children in our after-school program. Anthony Burnett Founder, LOOP Organization
Faulkner Subaru Makes Halloween Magic at Foose Elementary - Ronald S
Faulkner Subaru Harrisburg has sponsored our 4th Annual Foose Elementary School Trunk or Treat event. It has been such a blessing to have Faulkner Subaru be able to help us for the 4th year in a row, Faulkner has been with us since the beginning, Because of Faulkner Subaru’s donation has allowed our event to expand to reach out to more children in the area. This year we served over 700 children! At Foose Elementary School we’re able to host this event and give our families a safe place to take their children trick or treating, our school is just 1 mile down the street from Faulkner Subaru in the city Harrisburg, the night of the Trunk or Treat you can feel the joy in the air as families mingle with teachers and community members, we wouldn't have many teachers participate if they had to supply the treats themselves because of tight budgets, so once Faulkner Subaru talked to some of our teachers they told us not to worry that they would provide all the candy to have 30 teachers to host cars this year. Faulkner Subaru provided candy for all 30 cars, over 30,000 pieces of candy, that’s right Faulkner Subaru brought a Subaru Ascent loaded with boxes and boxes of candy, during the Trunk or Treat they would bring a big wagon full of candy around to all the cars to keep filling us up as the night went on. This fosters a positive relationship between teachers and their students who come after school for the event. Again, we are so grateful for the team at Faulkner Subaru for their annual involvement in this event for essentially making it happen, we could not have the event without them, we truly appreciate the growing relationship between them and Foose School! Will Hicks, Principal, Foose Elementary School
Find Your Fur-Ever Friend at Faulkner Subaru's Adoption Day with Homeward Bound Animal Rescue - Ronald S
Homeward Bound Animal Rescue stopped by Faulkner Subaru of Harrisburg on October 18th from 10am to 3pm for their Subaru Loves Pets month adoption event. Homeward Bound Animal Rescue brought 5 dogs into the store that were up for adoption. We had so many people come in, with so many donations and car buyers just enjoying puppy snuggles as they completed their purchases. The showroom was covered with paper towels. laundry detergent, dog toys, dog treats and so much more, In the middle of all that, our dogs really got to show off their social skills, that we sometimes don't get to see when the fosters are in our homes. Our dogs greeted everyone that walked in so gently and with a small tail wag. As busy as a Saturday can be for those Subaru employees, we were treated so graciously, and all of our needs were met for our volunteers. As cute as puppies are, they can be messy and the staff at Faulkner Subaru was always there to lend our volunteers a hand as we talked to our donators and people wanting to learn more about the rescue. It was a very successful event, out of the 5 rescue dogs we brought to Faulkner Subaru we adopted 4 of them into their forever homes. We cannot thank Faulkner Subaru of Harrisburg enough for such an amazing day! The gifts that Faulkner Subaru gave our adopters for adopting from us in October was unbelievably generous, Faulkner Subaru put together an adoption package together for those who adopted a dog. Our organization works so hard to get our dogs seen and adopted and to have the power of Faulkner Subaru behind our rescue, is a blessing! Homeward Bound Animal Rescue looks forward to working together again in the future! Thank you for making all our dog's days!
Driving Community Engagement: Faulkner Subaru Teams Up with Capitol Police for Trunk or Treat - Ronald S
I stopped into Faulker Subaru in Harrisburg to see if they would sponsor our 2nd annual Pa State Police Trunk or Treat, Faulkner Subaru sponsored our 1st Trunk or Treat last year and again this year after talking to the General Sales Manager at Faulkner Subaru in Harrisburg, Ron Spohn, he responded immediately that Faulkner would sponsor our event again this year and help us in any way we needed them. Faulkner Subaru showed up to the Trunk or Treat in the city of Harrisburg Pa. with 2 Subaru’s loaded with candy and decorations, We had over 200 kids and families and a great time was had by all. I believe we have secured enough interest and success that we will be able to do this again next year. We could not have done this without the support of Faulkner Subaru, thank you for everything you do in our community to make it a better place. CHRISTOPHER CRUZ | INVESTIGATIONS CORPORAL Pa.State Capitol Police.
Faulkner Subaru Marks 7 Years Powering Smiles for Miles Ride for a great cause - Ronald S
It was 7 years ago when I bought my new Subaru Crosstrek from Faulkner Subaru in Harrisburg. When I visited Faulkner Subaru for the first time, the staff was so friendly and helpful, they were not only professional, but made my wife and I feel special, it truly felt like they were one big happy family and they made us feel like we were part of their family. While I was in the showroom I couldn’t help noticing all of the banners that were displayed on the wall. There were 25 different banners, each one representing a different charity or non-profit organization that the dealership supported. When I asked about all of the banners in the showroom Rob my Salesperson told me that Faulkner Subaru is heavily involved in their community because giving back to the community is something they were passionate about, I was so impressed that an automotive retailer was so involved in helping others and it was obvious that their employees also understand the importance of giving back to the community. Since I was on the board of a non-profit organization, Capital Area Therapeutic Riding Association, (CATRA) I thought I would ask Rob, if they had any interest on supporting us. Rob went to talk to his manager and a few minutes later, Doug Jones, the General Manager came out to speak with me and we had a nice conversation about CATRA, what we do and how we help special needs children through therapeutic horseback riding. Doug said he was interested in our organization and would love to come out to visit our facility and learn more about CATRA. I couldn’t have been happier with our conversation and Doug’s interest in supporting us which is how it all started. Doug came out to our CATRA farm to see our facility and talk to our all volunteer staff, Faulkner Subaru Harrisburg has been supporting us ever since. Again this year Faulkner Subaru sponsored the 14th Annual Capital Area Therapeutic Riding Association “Miles for Smiles” Motorcycle ride as they have done every year, It was 7 years ago when Faulkner Subaru and CATRA’s partnership started and Faulkner has sponsored the Miles for Smiles ride ever since. CATRA is located in Grantville, Pennsylvania and has been supporting generations of Capital Area residents with all types of special and typical needs with their many programs. CATRA helps their riders with balance, confidence and an atmosphere of support and respect, we have over 200 riders per week from seven local counties participate in our program, CATRA uses horseback riding as therapy for children with mental and physical disabilities. Thanks to Faulkner Subaru we’re able to continue our mission of helping those who need help and support in their lives, you set the example in your community. Mark Dietrich, VP, CATRA
