The 2018 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2018 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2018 Subaru Love Promise Customer and Community Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Faulkner Subaru Harrisburg dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Speranza Animal Rescue, Humane Society of the Harrisburg Area, Castaway Critters
Capital Area Greenbelt, TerraCycle Recycling Program
LOOP Boyz & Girlz, Diakon Youth Services, Harrisburg Symphony Orchestra, Central PA Friends of Jazz
Graceful Acres, Paxton Ministries, Ski Roundtop for Youth, Cocoa Packs, The Middletown Home
Leukemia & Lyphoma Society, PA Breast Cancer Coalition, Dog Tags Program

 Subaru Love Promise Heart
The Subaru Love Promise - Community Commitment View Our Love Promise Pledge
The Subaru Love Promise - Community Commitment
The Subaru Love Promise - Customer Commitment

Love Promise Stories from Faulkner Subaru Harrisburg

Everybody's Talking Pumpkinfest!  –  Lou V

Everybody's Talking Pumpkinfest!

We wish to extend our most heartfelt thanks to Faulkner Subaru Harrisburg, volunteers, residents and all of the attendees that made the 2018 Middletown Home Pumpkin Fest a resounding success! It takes a village to put on such a detailed and well-coordinated event and we couldn’t have done it without each and every one of you. The Middletown Home is a non-profit 501(c)(3) organization that has been in operation for 34 years, offering assisted living, nursing home care, and independent living. Our Annual Pumpkin Fest helps support our mission to create a vibrant community where residents are able to live a life without limitations. This year we had over 14,000 attendees making the 2018 Pumpkin Fest our biggest and best year ever! We had a record-setting number of funds raised to support the Middletown Home’s mission, which will help provide care and services for our residents who have exhausted their financial resources. As our biggest fundraiser of the year, it is important that this event continues to grow and we can’t do that without the support of our community partners like Faulkner Subaru Harrisburg who generously donated $5,000! In addition to their monetary gift, Faulkner Subaru Harrisburg team members volunteered to help with the event and showcased a brand new Subaru Ascent for event attendees to check out! This isn’t our first year collaborating with Faulkner, and it certainly won’t be our last as we’re already dreaming up some fun ideas for next year’s Pumpkin Fest on Sunday, September 15th!

Summer Fun with Diakon Youth Services  –  Jeremias G

Summer Fun with Diakon Youth Services

At Diakon Youth Services, we provide wide a range of programs for at-risk youths primarily referred by county juvenile probation departments and children and youth services. These programs are designed to help break the cycles of addiction and dysfunction while having students interact with family and the community. Our goal is for every student to be a successful graduate and a positively contributing member of society. We are so grateful for the relationship that we have developed with Faulkner Subaru Harrisburg over the past six years. The technicians at Faulkner Subaru Harrisburg volunteer their time, giving our students the opportunity to receive hands-on learning about the automotive industry. The students at Diakon also enjoy interacting with the Faulkner staff at our wilderness outings. One of the most anticipated programs here is our Summer for Success program which is filled with trips to the Philadelphia Zoo, the Baltimore Aquarium, Lake Tobias (as seen in the image to the right), Hersheypark, the Chesapeake Bay, and Mount Gretna Lake to name a few. Through these trips, our students are able to learn, have fun and grow their social skills. Faulkner Subaru Harrisburg exceeded our expectations when they presented us with a check in the amount of $5,000 to sponsor the entire Summer for Success program! Programs like this do not happen without the support of organizations like Faulkner Subaru Harrisburg. Their commitment to our summer program continues to provide experiences for students to learn, grow and make a positive impact in the community.

It all started when I bought a Subaru...  –  Jodie S

It all started when I bought a Subaru...

It all started when I bought a Subaru at Faulkner Subaru in Harrisburg, Pennsylvania. I was impressed with the safety features of the car and the classy look. When I was completing the paperwork, the Finance Manager, David Kendig, asked me about my employment. I told him that I work at Paxton Ministries, less than a mile away and also on Paxton Street. “What is Paxton Ministries?” he asked. I gave him a brief description of how we provide housing and help for people who are challenged with poverty, mental illness, and intellectual disabilities. He was interested, and we exchanged email addresses. Several months later, I stopped by the dealership to ask if Faulkner Subaru might support Paxton Ministries for our participation in a community-wide fundraiser. David responded enthusiastically and introduced me to the General Sales Manager, Chris Carvell. They readily agreed to donate $1,000 to be our lead sponsor for this event. It was greatly appreciated! A few months later, the dealership paid the expenses of our Labor Day Friends and Family Picnic, which is a very special time in our calendar for our residents. But it didn’t stop with funds. Chris Carvell contacted me to see if I would like to participate in one of their short radio ads to talk about the work of Paxton Ministries. I was glad to do that, and that, in turn, leads to the opportunity for me to be on the radio for a featured segment weeks later. But it didn’t stop with radio spots, either. Chris talked about how he and the President, Doug Jones, wanted to engage employees to volunteer as a team in the community. As we talked we could see that there could be a good partnership between the Faulkner Subaru dealership and our small non-profit. Over the next couple of months, a few employees visited Paxton Ministries to find out more about our work in providing a home and support for people in need in our community. Then the planning began for the employees to put on a picnic at our facility for our 85 residents. The picnic was a great success with race car-themed decorations and a full picnic menu topped with an ice cream sundae bar! The Faulkner Subaru team cooked and served the meal. It was a great example to see Doug Jones manning the grill to cook the burgers! But it didn’t stop there. It was heartening to see how the employees enjoyed talking with our residents and playing games with them. They spent time getting to know people who too often are overlooked and ignored by so many others. That made the day special for everyone. Paxton Ministries has a small cleaning company, Paxton Cleaning Solutions, or PCS, whose purpose is to employ people with a mental health diagnosis or other disabilities that are barriers to employment. We were excited when asked if we might be interested in doing the daily cleaning for the Faulkner Subaru dealership. When our PCS Manager checked out the facility and discussed the expectations, she readily agreed to take it on. Today we are glad to provide the cleaning service to the dealership, giving work to people who often don’t have an opportunity for employment. Just recently I was privileged to participate in the dealership’s Customer Appreciation Event. As the customers visited different stations at the facility to learn more about their Subaru and the dealership, at my station they learned something different. I greeted each group with, “I’m not going to tell you anything about your Subaru. But you will learn something about this dealership. And I think we all agree that it matters where we do business”. I was so glad to have the opportunity to tell people about Paxton Ministries, and also to show how this dealership actively cares about the community. We are so grateful for this new friendship with our neighbors just down the street. And it all started when I bought a Subaru.

Needs to Succeed, School Supply Drive  –  Anthony B

Needs to Succeed, School Supply Drive

With a new school year starting, the stress of back to school shopping is in full swing. Most families will find themselves spending upwards of $1,000 in back to school supplies for their kids, regardless of their grade level. Unfortunately, not all families can take on that financial burden, even if they shop for the best deals locally and online. The reality is, most families in low-income situations will not be able to afford to outfit their kids with the proper amount of school supplies to last them the entire school year. The team at Faulkner Subaru of Harrisburg knows how impactful a strong educational foundation is, so they organized the Needs to Succeed School Supply Drive to collect donations that would benefit our youth in the Harrisburg area through our Love Promise Community Commitment partner the LOOP Boyz & Girlz program. Their generosity in organizing this event brought together our local community to collect; 282 colored pencils, 1,488 crayons, 98 glue sticks, 548 #2 pencils, 44 pairs of scissors, 72 highlighters, 19 3-ring binders, 354 markers, 2 staplers, 27 rulers, 18 calculators, 15 scientific calculators, 316 erasers, 280 pens, 29 pencil sharpeners, 70 rolls of tape, 20 pencil boxes, 150 pocket folders, 126 notebooks, 17 packs of construction paper and 59 backpacks!! The school supply donations that Faulkner Subaru of Harrisburg collected was handed out at the LOOP Back to School Bash on August 12, 2018. This annual event not only gets kids excited about going back to school with bicycle raffle giveaways, face painting, and a community cookout but also boosts their confidence with free cuts from local barbers and provides them with the supplies they need before the 2018-2019 school year starts. The joy and excitement that came from our children’s faces when they were handed brand new backpacks filled with school supplies are more than words can describe. It’s because of the support from organizations like Faulkner Subaru of Harrisburg that we’re able to build up and encourage the youth of our community.

Faulkner Subaru Shares the Love to Cancer Patients  –  Victoria B

Faulkner Subaru Shares the Love to Cancer Patients

The Leukemia & Lymphoma Society’s (LLS) Central PA Chapter was proud to partner with Faulkner Subaru in June during Subaru Loves to Care month to provide support to patients fighting cancer. Faulkner Subaru staff delivered the beautiful blankets and kids craft kits to Hershey Medical Center. Thank you, Faulkner Subaru, for bringing warmth, love and hope to patients in our communities through Subaru Loves to Care!

Jazz by the River  –  Sheila R

Jazz by the River

The relationship between Faulkner Subaru and Central PA Friends of Jazz was introduced and nurtured by several jazz fans who are Faulkner customers. Chris Carvel and his daughter soon became regulars at the River City Big Band night and Chris learned more about the organization and its purpose. Central PA Friends of Jazz has been promoting and presenting jazz in this region since 1980. One major piece of its mission is outreach to youth and to the broader community. An invitation several years ago from the organizers of ArtsFest of Greater Harrisburg offered CPFJ the opportunity to host a Jazz Stage over the Memorial Day weekend at one of Harrisburg’s largest public events. Over 40,000 people visit ArtsFest every year to enjoy the art, the music and the food. Because the Jazz Stage has always been located in the “Food Court”, there is a captive audience for the music. CPFJ’s vision was to enlarge the stage and upgrade the jazz acts that would be presented. Faulkner Subaru’s $3,000 contribution helped to make both parts of the vision possible…the stage was enlarged and relocated for better visibility and a greater variety of professional and student musicians were engaged to perform over the three-day weekend.

Growing Gracefully  –  Jon M

Growing Gracefully

Graceful Acres, a therapeutic horseback riding program, was established 6 years ago and currently serves 5 different communities in Upper Dauphin County. The program is geared towards helping children work through their behaviors derived from autism. Lesson plans are developed specifically for each individual rider in an effort to promote their behavioral success outside of riding. A typical lesson generally lasts for an hour and is beneficial for the horses and riders as they’re being taught how to care for their horse before, during and after riding. One of the major goals Graceful Acres has is to provide an indoor riding facility so the families we work with are able to ride with the horses all year long. While most donations help cover the daily operating costs and offer scholarships to patients in need, larger donations from our community partners are being saved to fund this indoor facility which will cost close to $90,000 to build. Since 2015, we have been honored to be one of the Hometown Charities featured at Faulkner Subaru Harrisburg during the Subaru Share The Love event. With every purchase of a new Subaru, a donation was made to the Hometown Charity of the buyer’s choice. At the culmination of this event, Faulkner Subaru Harrisburg presented Graceful Acres with a $24,212 donation. This incredible donation amount has helped push us closer to our goal of building our highly anticipated indoor riding facility!

Sharing the Love with Speranza  –  Janine G

Sharing the Love with Speranza

The bond between Faulkner Subaru Harrisburg and Speranza Animal Rescue has grown immensely over the past 5 years. It all began with the story of Zeus, a dog with a ruptured eye, collapsed sinus cavity and crushed bones in his face. Faulkner Subaru Harrisburg pledged $3,000 towards his life saving care in 2013 and has since listed Speranza as one of their Hometown Charities for the annual Subaru Share the Love Event every year since 2014. With expenses nearing $30,000 per month, Speranza welcomes the generous donations from local businesses and members of the community. Recently, we were presented with a check for $17,568.55 from Faulkner Subaru Harrisburg which marks over $50,000 donated from their organization since 2013. Speranza is a non-profit, 100% volunteer run rescue, rehabilitation center and sanctuary, so donations like this, from caring and compassionate organizations like Faulkner Subaru Harrisburg, allow us to continue saving the most abused and neglected animals with the goal of finding loving homes for as many of them as possible. Janine Guido Speranza Animal Rescue

Tick Talk Sponsor  –  Nicole W

Tick Talk Sponsor

On March 3rd, BML resident and PA ambassador for Project Lyme, Carrie Perry hosted the second annual Tick Talk: A Conversation about Lyme at the West Shore Country Club. The event raised money for Lyme Disease prevention and education initiative for local schools. She worked with a team that included Heather Turnpaugh, Rene Krebs, Kara Sherry, Jen Dussinger, Sherry Lipka, Rana Kirby and Nicole Wood. Dr. Chris Turnpaugh discussed Lyme's Co-infections, Chronic Lyme and Nutrition. Dr. Elena Frid talked about Neurological Lyme as well as Lyme in Children. Dr. Lynn Panattoni discussed the Pyschological Aspects of Living with Invisible Illness. Over 100 people were in attendance to learn. The full day conference was sponsored by Faulker Subaru, Members 1st, Turnpaugh Health and Wellness, ABC27, Giant Foods, Researched Nutritionals, and Insect Shield and we could not have done it without their support! Thank you so much Faulkner Subaru!

LOOP Boyz and Girlz  –  Melisa H

In October of 2017 we were approached by Doug Jones, the President of Faulkner Subaru in Harrisburg who said that he was interested in learning more about the LOOP (Left Out Organization Program) organization. We were pleased to have Mr. Jones visit our program to observe the different ways in which members of LOOP work each day to help improve the lives of the youth in Central Pennsylvania. Since we began LOOP in 2002 we have worked with over 800 youth.Our mission is to help and provide aid for the youth in the community. We aim to give the youth a sense of self-esteem as well as establish teamwork that will challenge personal achievements and stability with the opportunity to increase responsibility. The values and principles taught in the program would prepare them for a positive future and the opportunity to become fully functional adults. TOGETHER WE CAN KEEP THE YOUTH OFF THE STREET AND GIVE THEM AMBITION, HOPE, AND SKILLS FOR THE FUTURE Our Mission at LOOP: • Left Out Organization Program,L.O.O.P.,Boyz and Girlz was founded by Doctor Anthony Burnett Sr., Harrisburg, PA in the year 2002. L.O.O.P. BNG is a non-profit organization program for the youth in the community. • Our goal is to keep the children and youth off the streets and give them a sense of drive, hope and ambition. • L.O.O.P. BNG provides a variety of programs that will enhance the mind of your child and teach them stability, hard work and teamwork that will prepare them for everyday life. • In the L.O.O.P. program children will meet others, sharing the same level of skills. Every child will be able to join. • In the upcoming year there are also special events, promotions, including gathering ceremonies. We strongly encourage parents to get involved in their child/children’s lives. On February 26, 2018 we were asked to join Mr. Jones on a local television station ABC 27 to appear with him on the daily news program Good Day PA. Doug wanted to help increase awareness of our effort in the community and thought that the television appearance might help. To our surprise, at the end of the news segment, Doug presented us with a check in the amount of $5,000 from Faulkner Subaru of Harrisburg to help us in our support our youth mission. This was a complete surprise to us, but we are very blessed to have a community partner like Faulkner Subaru. Since the check presentation, Faulkner Subaru has included us in their public service announcements, live radio spots and we will be doing a presentation at their Customer Appreciation Event on May 9th. We know this is just the beginning of a great relationship and we are very thankful to have an organization like Faulkner Subaru to help us make a greater impact on the youth in our community.

Faulkner Subaru Shares the Love to Cancer Patients  –  Tara R

Faulkner Subaru Shares the Love to Cancer Patients

The Leukemia & Lymphoma Society’s (LLS) Central PA Chapter was proud to partner with Faulkner Subaru in June during Subaru Loves to Care month to provide support to patients fighting cancer. Faulkner Subaru staff delivered the beautiful blankets and kids craft kits to Hershey Medical Center. Thank you to Faulkner Subaru for showing their local cancer patients that they are here to provide warmth and support!

LLS Donation  –  Nicole S

LLS Donation

As part of the Subaru Loves to Care campaign, Faulkner Subaru is teaming up with the Leukemia and Lymphoma Society to deliver activity packs and blankets along with messages of hope to children fighting cancer in their local community. Please stop in their showroom and write a message of hope to be delivered with these blankets and art kits.

Cocoa Packs  –  Christine D

Cocoa Packs

Love is an incredibly powerful word as it should be, this is why I share our story of love about Faulkner Subaru Harrisburg and their commitment to making the world a better place. In the fall of 2015 I took a leap of faith to create a weekly weekend food assistance program for upwards of 600 students who face food insecurity in Derry Twp. It was hard for many to believe that in the sweetest place on earth there are 1 in 5 students who go to bed hungry which is higher than the national average. Food and nutrition play an important role in developing the body and mind of children and I could not stand idly by not doing anything to help. COCOA PACKS was born and started distributing food in November of 2015 and is committed to giving every student every day the opportunity to be the best possible learner and global citizen because they have the best possible chance by us filling a basic need. It is our hope that the love our organization shares will one day help our recipients to share that same love to others. We are extremely grateful for the love that has been shown to us by Faulkner Subaru Harrisburg.Their generous donation will help us to be financially sustainable to reach more students, and their attendance at our first Heart 4 Hunger Fundraiser and message of hope and belief in our mission to our attendees inspired others to action. They did not make us feel like just another organization they support. They made us feel like FAMILY working together. #lovewins

Faulkner Subaru helps Tri raise $12k for CURE kids  –  Cory D

Faulkner Subaru helps Tri raise $12k for CURE kids

Thanks to the generous sponsorship support of Brian Lee, Matt Smith and the team at Faulkner Subaru, CURE International was able to successfully host the 14th annual Harrisburg City Island "Catfish" Triathlon which raised $12,000 to directly support life-changing surgery for kids with correctable disabilities in CURE International's hospitals and public health programs. ( Without Faulkner Subaru's support this event would have been impossible to make happen and we can't thank you enough!! - Cory DeAngelo, SVP Operations, CURE International.

Faulkner Subaru Helps to Feed the Local Community  –  Dan D

Faulkner Subaru Helps to Feed the Local Community

Faulkner Subaru has generously supported the Boiling Springs Triathlon (BST) for the past five years. Their support has allowed the BST to raise nearly $8,000 annually for PROJECT SHARE, the local food bank in the Carlisle area. SHARE can turn that $8,000 donation into purchases of nearly $80,000 worth of food at a retail grocery store; that puts a lot of meals on tables! The BST has an objective of engaging a healthy lifestyle among members of the community with the goal of bettering the area in which we live. Faulkner Subaru's support of our event as the primary sponsor for the past five years shows their continued dedication to bettering the community, and for that we are grateful. Thank you to all who call Faulkner Subaru your employer, please know you are doing great things to support those in need all around you!

Pushing Back the Darkness of Cancer  –  Laura M

Pushing Back the Darkness of Cancer

Faulkner Subaru of Harrisburg partnered with the Leukemia & Lymphoma Society of central Pennsylvania to honor blood cancer patients at the 30th anniversary black tie gala, The Summer Solstice Celebration, held at the Hershey Lodge on June 18, 2016. Every guest at the event was provided a tea light candle when they arrived at the gala. During the program, we acknowledged the 1.1 million Americans who have battled or are currently in the fight of their life against a blood cancer and the many millions of family and friends that are caught in the ripple effect of this devastating disease. Together, the room over over 400 guests illuminated the candles that represented hope for everyone touched by cancer. These candles shine a light for blood cancer patient to see during their darkest moments so they know that they are not alone. The community is with them. LLS is with them. We thank the staff at Faulkner Subaru for blazing the trail; we will continue to push back the darkness until there is a cure; not “someday”, but “today”.

Subaru Loves Learning Book Drive August 1 - 31  –  Danielle S

Subaru Loves Learning Book Drive August 1 - 31

Join us in our Subaru Loves Learning initiative during the month of August! We are partnering with the American Association for the Advancement of Science (AAAS) in donating science books to the Harrisburg School District. All of the books that will be donated have been recognized by AAAS as some of the best science books in their field. Contact us to learn more information.

Subaru Loves the Earth - E-Waste Recycling Event  –  Danielle S

Subaru Loves the Earth - E-Waste Recycling Event

We would like to thank our customers for participating in our E Waste Recycling event during the month of April. With your help, we were able to prevent 15,486 lbs of carbon emissions from polluting the atmosphere. This is equivalent to saving 593 trees, 2,633 gallons of gasoline, 22,449 plastic bottles, and 103,261 aluminum cans. Thank you for helping strengthen the Subaru Love Promise!

April 1-30, 2015 - E-Waste Recycling Event  –  Molly M

April 1-30, 2015 - E-Waste Recycling Event

Throughout the month of April, we are hosting an E-Waste Recycling Event in our store to collect unwanted electronics. We've arranged to work with a company who will responsibly collect, re-purpose, and recycle your electronic waste. Help us protect our environment. Just show up with your E-Waste and we'll do the rest! The first 50 customers who contribute will receive a complementary environmental badge of ownership. We will accept: LCD Monitors, Cell Phones, Laptops, Tablets, CRTs up to 40", Video Games/Consoles, Fax Machines, DVD/VCR Players, Printers, Computer Peripherals, Switches/Routers, Cords and Wires.

Helping Hand to Pets in Need  –  Janine G

Helping Hand to Pets in Need

We have been dealing with Faulkner Subaru since 2013 when a dog came into the rescue and was in immediate need of a very costly procedure to save his life. Zaus had been the victim of severe abuse, having been hit on the left side of his face with a baseball bat. His eye had ruptured, his sinus cavity had collapsed, and the bones in his face were crushed. No vet office would even let us walk in the door without a large down payment so we appealed to a local television station to tell Zeus' story. Faulkner Subaru heard that we needed help and they pledged $3,000.00 towards the life-saving care for Zeus. Zeus survived and is now living with his forever family. Faulkner Subaru continues to support Speranza Animal rescue naming us one of the "Share The Love" hometown charities.

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